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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Online Easy-to-use painless and delivered where and when stated no problem will use again. Who needs 100 characters to make a review?
Even after asking them to take extra care with my new wheels, they scratched them. Brutal. I also asked for Road Force Balance service, but a generic receipt was given so who knows what type of machine was used to balance them. Mr. Tire in Oaklyn, NJ. I wouldn't use them again.
Free next day shipping along with a great price makes it an easy decision. This place is always my first place to check.
Tires were as described, delivery was seamless, and online system very helpful.
It was simple to shop, compare and pick-up. The speed of service during pick-up stood out!
The tires were left behind my cars in the driveway Almost to the street the fed-x driver did not ring or knock on my door I just happened to go and check the mail saw them lazy terrible job by fed-x Driver not impressed
Super fast shipping and tracking of items ordered. Absolute trust this company, keeps you in the loop from the moment you order and afterwards the same, thank you very much.
Great as usual. My experiences have always been positive and easy transactions.
Tanner is a big help when making decisions about what you will be riding on!
Helpful timely service. Easy in/Easy out. Four tire replaced in less than 50 minutes. Impressed.
I like being able to search the website and look at the detailed specs on various tire options. The only downside is if you ever need to use the road hazard warranty- they use a third party and they make you jump through many hoops to exercise your warranty.
Called, ordered a tire. It was delivered on time and mounted and put on my car without problem. I'll probably use tire rack again
Fast, free shipping. No hassles. The road hazard protection is useful when you have low profile tires or live in an area with many potholes.
Overall happy. Just wished Tire Rack which now Discount Tire Direct Customers are directed to still got the price matching DTD was known for.
Tire Rack always has all of the tires I am looking for in stock and delivery is very fast. I have purchased from Tire Rack many times for all of my vehicles.
The process was easy and a lot of data available. The ability to compare tires and the many manufacturers helped.
Tires arrived in good shape. They did get separated and arrived on two separate days but that was no big deal. Had them mounted and I'm very happy with the initial ride and handling characteristics. Overall great experience with price and selection. I wouldn't look anywhere else for tires. The comparison video was very helpful. Very professionally produced.
But she is my wife and the tires are for my truck. This is not the first time buying from tire rack and now both time's we have been very satisfied. Thanks
This tire was a replacement for a damaged tire covered under road hazard warranty. I received the tire within 24 hours of ordering the replacement.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused and a member of our team will be reaching out.