Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast shipping and great prices. I have always had very good experiences when purchasing tires at Tire Rack.
I purchased four winter tires and wheels and they came on time and were mounted perfectly. Will be back again!
Site was wry easy to navigate and their search yielded me with the exact parts and options I needed.
The price was $25 less than I was able to find anywhere else including eBay.
Did not get what I wanted last time Thanks to Mandy in Fitment that made it right. It seems salespeople do not have access to the same items i see on your site, Ive had great prior experiences over the years ordering shocks and tires
The online purchase and shipping process is easy to navigate.
I ordered a set of KO2's that were in stock. They were delivered in 2 days to my mechanic. Very positive tire buying experience. I would buy from again.
Website was easy to use and straight forward.
Very easy experience and straightforward experience. The websight allowed me to quickly choose my tire.
I've been using TireRack exclusively since I bought my truck. You guys are partnered with Acorns which I use for most of my investments and always have a deal or rebate on solid tires in the size I need!
Just plug and go and pay
Easy to find the correct tire
Next time I'll try your installation
Purchasing four tires through Tire Rack was a smooth and easy process from start to finish. The website was user-friendly, the selection was excellent, checkout was simple, and everything arrived on time and exactly as expected. Highly recommend Tire Rack for a hassle-free experience!
This is my third set of tires through tirerack.com. Better prices on better quality tires than any other place I've been. And free delivery in under 2 days?! Can't beat it.
Faster than a speeding bullet and service with a smile with super friendly people working at Tire Rack.
Great experience. Easy to buy again. Best tire shipping experience.
Great experience, you will save a lot of money and get exactly what u need
Ordered my tires on line on Friday night. Saturday afternoon I was called to make sure the size I ordered was correct for my vehicle. They said tires would arrive on a Thursday and they did just that. Amazing service that I will be using again.
Easy to find tires by size with reviews.
Their recommended installer stole my 4 tires! Tirerack replaced those tires at no charge to me. Great job! Also changed the installer. This was in the summer of 2020. Wish I in had filled a Police report against the 1st installer.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

