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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Have always had excellent experience buying from Tire Rack. Great prices, great customer service, fast shipping.
Always had great experiences with tire rack. I love their product reviews and services overall
Excellent experience! Great quality! Great price! Fast shipping! I could not have gotten any better service! Highly recommend!
Easy to find and purchase tires. Good user experience and interface.
It was Ok Although I would recommend that there installers be more carful protecting the rim during the tire installation since one of my rim /alloy wheel got a scratch during the tire installation.
Never have a bad experience in more than 2 decades. What more can I say?
I ordered the wrong wheel the first time. Returning the wheel was easy and convenient.
This is the second set of rims and tires i purchased, love the preview of the rims on the car plus customer images.
I have purchased more than 5 sets of tires from TireRack and have always been completely happy with the experience. I have also used the road hazard warranty once and it took was fantastic.
Smooth, quick and efficient. Excellent choice of tires and rims from which to choose.
Site was very easy to navigate and prices were reasonable everything was hassle free and quick
Had a problem with an order. I called TireRack they approved a return for the wrong tires and TireRack sent out the correct tires which arrived the next day. No extra charges or cost for me. Outstanding!
Ordered tires in the past, great experience and continues to repeat each time.
I've shopped at Tire Rack for over a decade, but the one time I needed to make a valid warranty claim because the wheel and tire package I purchased had been improperly mounted (by TR), they pushed back and refused to honor their warranty. It took weeks to finally get them to admit they messed up and make it right.
Tires were delivered quickly and in the shape they were to be delivered in
I no longer buy tires anywhere else.
It would be a waste of time.
Tire Rack has the best prices and their customer service is second to none.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

