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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,061 reviews

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Minnesota
1 review
0 helpful votes
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3rd time buyer
May 8, 2025

Have always had excellent experience buying from Tire Rack. Great prices, great customer service, fast shipping.

Date of experience: April 28, 2025
South Carolina
1 review
0 helpful votes
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Always had great experiences with tire rack. I love their product reviews and services overall

Date of experience: April 28, 2025
Virginia
1 review
0 helpful votes
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Very good
May 8, 2025

Too many to list all were positive and intend to continue using

Date of experience: April 28, 2025
Louisiana
1 review
0 helpful votes
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Great Experience!
May 8, 2025

Excellent experience! Great quality! Great price! Fast shipping! I could not have gotten any better service! Highly recommend!

Date of experience: May 4, 2025
Connecticut
1 review
0 helpful votes
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Good stuff
May 8, 2025

Easy to find and purchase tires. Good user experience and interface.

Date of experience: April 28, 2025
Virginia
1 review
0 helpful votes
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Ok
May 8, 2025

It was Ok Although I would recommend that there installers be more carful protecting the rim during the tire installation since one of my rim /alloy wheel got a scratch during the tire installation.

Date of experience: March 3, 2021
Florida
1 review
0 helpful votes
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Getting Me Rolling Since 2004
May 8, 2025

Never have a bad experience in more than 2 decades. What more can I say?

Date of experience: April 28, 2025
Arizona
1 review
0 helpful votes
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Simple and easy
May 8, 2025

I ordered the wrong wheel the first time. Returning the wheel was easy and convenient.

Date of experience: April 28, 2025
Wisconsin
1 review
0 helpful votes
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This is the second set of rims and tires i purchased, love the preview of the rims on the car plus customer images.

Date of experience: April 28, 2025
Washington
1 review
0 helpful votes
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Fantastic
May 8, 2025

I have purchased more than 5 sets of tires from TireRack and have always been completely happy with the experience. I have also used the road hazard warranty once and it took was fantastic.

Date of experience: April 28, 2025
Ohio
1 review
0 helpful votes
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Smooth, quick and efficient. Excellent choice of tires and rims from which to choose.

Date of experience: April 28, 2025
New Jersey
1 review
0 helpful votes
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Great
May 8, 2025

Site was very easy to navigate and prices were reasonable everything was hassle free and quick

Date of experience: April 28, 2025
Pennsylvania
1 review
0 helpful votes
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Had a problem with an order. I called TireRack they approved a return for the wrong tires and TireRack sent out the correct tires which arrived the next day. No extra charges or cost for me. Outstanding!

Date of experience: March 11, 2025
Michigan
1 review
0 helpful votes
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Best site
May 8, 2025

The web to buy tires from. Great deals and site set up very easy to use and check inventory

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Ordered tires in the past, great experience and continues to repeat each time.

Date of experience: April 28, 2025
North Carolina
1 review
0 helpful votes
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I've shopped at Tire Rack for over a decade, but the one time I needed to make a valid warranty claim because the wheel and tire package I purchased had been improperly mounted (by TR), they pushed back and refused to honor their warranty. It took weeks to finally get them to admit they messed up and make it right.

Date of experience: April 28, 2025
Illinois
1 review
0 helpful votes
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Fast and easy
May 8, 2025

Was able to find the tires I needed very easily and delivery was very quick

Date of experience: April 28, 2025
Ohio
1 review
0 helpful votes
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Fast Delivery
May 8, 2025
Updated review

Tires were delivered quickly and in the shape they were to be delivered in

Date of experience: April 28, 2025

Quick and easy
April 21, 2025
Previous review

Quick and easy

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Great prices and Fast service.
May 8, 2025

I no longer buy tires anywhere else.
It would be a waste of time.
Tire Rack has the best prices and their customer service is second to none.

Date of experience: April 28, 2025
New York
1 review
0 helpful votes
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Easy Experience
May 8, 2025

Extremely easy to locate and place my order. Will always use this site.

Date of experience: April 28, 2025