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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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2012 purchased new set tires and wheels for my 2012 GMC Sierra 1500. Good experience. Order Number: EG******* Date Placed: 12/06/2019
Order Total: $1,550.01. (Wheels and tires) Also purchased: Order Number: HZ******* Date Placed: 11/16/2022 Order Total: $48.54 (Lug nuts)
Best price I found, website is so convenient and easy to use. I ordered four tires in less than 15 minutes. Highly recommend.
Super streamed line process for buying tires. Good selection and competitive pricing
Easy ordering process. Love the option to have tires heat cycled.
Same as above credit card didn't work the first day I had to resubmit it
Ordered a wheel on Monday, showed up on Tuesday. Wheel was perfect and came with all of the right accessories!
I don't know how it could be any easier to order tires than TireRack makes it. Prices are highly competitive, if not the best. Customer service is always good if/when I need it. And this order is my first road hazard claim, and it has been a very easy and efficient process so far. That TireRack automatically includes 2 years of road hazard on each tire just makes it an even better value.
Perfection! Info was clear, as was all of the communication. Super please with the price and promptness of the delivery.
This company delivers on what they promise they have good reasonable prices
They just came in today. Look just like my other 2 tires. I will make an appointment with my garage to have them put on.
Always appreciate the test videos and full charts. Excellent information and pricing.
Purchased 4 new tires. Best price online btw. One was defective. Customer service worked to resolve the problem and overnight me a new tire. Will do business again when I need new tires.
I scheduled my vehicle due to a leak and I was told they couldn't further assist me due to liability. I was hoping to buy tires there but they didn't even bother to offer further assistance, instead I was dismissed. I just proceeded to go online and buy them myself. The customer service was very poor.
Tire recall... Tire rack was there in a pinch and saved the day for us at Port Orange Firestone
When I was working for Firestone as manager of tire sales, we were going through the recall of Atx tires, Tire Rack came to the rescue and had us fully supplied in 2 days!
Previous experience was one of the easiest transactions I've had. I don't remember how long ago, but probably a number of years ago.
Good and easy order.
Good tires
Last long time
I will order ag
Always a great source of information, plenty of options, and easy to purchase. Also outstanding customer service and support!
Purchased tires and wheels from TR for my Boxster. Great experience and looks and drives spectacularly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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