Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great and timely service. The website is very easy to use and makes the research and purchasing process smooth and efficient.
I've ordered from tire rack years ago. Wish prices were slightly cheaper but quick shipping pretty reasonable prices if not free shipping and quality products. This year in doing maintenance for my vehicles and prep for summer I've ordered 3 sets of tires already.
Love the level of detail provided by the website; especially, the opportunity to compare all service ratings for multiple tires. Very user friendly.
For the last 3-4 years I've been exclusively ordering my tires from tirerack.com simply because I know I'll get a reliable set of tires for a great price.
These specific tires last at least 100 thousand miles so I have purchased them once already and now for round two! Thank you for making this so easy!
I bought new tires a year ago for my daughter's car, and one developed a sidewall cut. The new tire was delivered in 24 hours, and installation went without a hitch.
I always buy from Tire Rack. Great prices, incredibly fast shipping, and shipping directly to my installer. Very knowledgeable staff, and a very pleasant experience, every time.
This is probably the tenth set of Bridgestone Blizzak tires on wheels that I've purchased through Tire Rack. Wouldn't think of buying any other winter tire nor buying them anywhere else. Great price, free and fast shipping. The website is so easy to navigate.
Love the easy selection process and the free and fast shipping. Great prices too.
Better way to research all tires that fit your vehicle without a salesman giving you his advice and choices; greater selection than most local tire stores and you can shop based on price, value or performance with all the facts in front of you. Also, Tirerack approved locations in your area with a fixed price guarantee!
You should not "time me out" when shopping for tires on your website; lost all my research info, almost lost a sale!
I've been ordering from Tire Rack for years. Everything from rim/wheel combo's to replacement tires. I find the advice they give really helpful in making purchasing decisions. And their prices and selection can't be beat.
I used to shop TireRack against Town Fair and BJ's, and don't bother anymore. Tirerack's prices always beat them, and their service and expertise in helping to pick tires is fantastic - I don't get the feeling I'm being pushed to a particular product because there's a spiff of some kind going on. Every time I've worked with them I've been delighted with what I got.
Ordering tires through Tire Rack is easy and the selection and information provided are much more extensive than other sources.
Tire Rack is dependable. When you can catch clearance sales they are even more awesome. Tires are priced competitively and are shipped to either your home or installer free of additional charge.
I have been ordering from them for 10+ years
Have ordered tires twice from Tire Rack and it has been super easy and the service has been great. I had contact email after my first purchase to make sure the tires I ordered were what I need for my vehicle. Will definitely order all of my tire for Tire Rack going forward.
I have purchased tires, wheels, and tire and wheel packages. One time I picked 3 sets of tires at the DE location. All purchases were made with no problems.
I have been buying from you for years and always had a good experience and found good value. I am glad you have continued to update the experience.
I went over two potholes in two years, and my tires were damaged. When I emailed Tire Track, your representative wrote back and told me to stop running over potholes.
I've ordered tires many times through TireRack and the site is easy to use and everything has been accurate. The individual ratings are really helpful in comparisons.
I odered tires online with the road hazard warranty
And 2 weeks late i had to use it
I called tirerack they helped me through the process and 2 days later I had my replacement tire
I have ordered multiple times and tirerack never disappoints
Buying one tire is never fun. That usually means something happened to make it unfixable. The Pilot Sport S is not a cheap tire, but so worth it. Tire Rack came through. Even got it a day early. Got it mounted and Road Force balanced at my local shop. Back on and once again life is Good!
Thanks Tire Rack
Wish it was just a little easier…
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thanks for reaching out, Sixto. We understand how frustrating this must feel, and we don’t take your concerns lightly and will have your order reviewed.