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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,508 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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New tire order
January 31, 2026

Great and timely service. The website is very easy to use and makes the research and purchasing process smooth and efficient.

Date of experience: January 21, 2026
Turkiye
1 review
0 helpful votes
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Multiple Orders
January 31, 2026

I've ordered from tire rack years ago. Wish prices were slightly cheaper but quick shipping pretty reasonable prices if not free shipping and quality products. This year in doing maintenance for my vehicles and prep for summer I've ordered 3 sets of tires already.

Date of experience: January 21, 2026
Virginia
1 review
0 helpful votes
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Love Tire Rack
January 31, 2026

Love the level of detail provided by the website; especially, the opportunity to compare all service ratings for multiple tires. Very user friendly.

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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THE Website for Tires
January 31, 2026

For the last 3-4 years I've been exclusively ordering my tires from tirerack.com simply because I know I'll get a reliable set of tires for a great price.

Date of experience: January 20, 2026
New Jersey
1 review
0 helpful votes
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Easy! Reliable! Solid Product!
January 31, 2026

These specific tires last at least 100 thousand miles so I have purchased them once already and now for round two! Thank you for making this so easy!

Date of experience: January 20, 2026
Iowa
1 review
0 helpful votes
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Great experience, as always
January 30, 2026
Updated review

I bought new tires a year ago for my daughter's car, and one developed a sidewall cut. The new tire was delivered in 24 hours, and installation went without a hitch.

Date of experience: January 20, 2026

Always great service!
January 24, 2026
Previous review

I always buy from Tire Rack. Great prices, incredibly fast shipping, and shipping directly to my installer. Very knowledgeable staff, and a very pleasant experience, every time.

Date of experience: January 14, 2026
New Jersey
1 review
0 helpful votes
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Good deal
January 30, 2026

Good deal on tires and easy to order. I like that a rep (Waylon) texted me that my previous order was not suitable for my car.

Date of experience: January 20, 2026
Connecticut
3 reviews
0 helpful votes
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Best place to get winter tires and wheels
January 30, 2026
Updated review

This is probably the tenth set of Bridgestone Blizzak tires on wheels that I've purchased through Tire Rack. Wouldn't think of buying any other winter tire nor buying them anywhere else. Great price, free and fast shipping. The website is so easy to navigate.

Date of experience: January 20, 2026

Always easy at Tire Rack
January 8, 2026
Previous review

Love the easy selection process and the free and fast shipping. Great prices too.

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Great way to compare tire choices
January 30, 2026
Updated review

Better way to research all tires that fit your vehicle without a salesman giving you his advice and choices; greater selection than most local tire stores and you can shop based on price, value or performance with all the facts in front of you. Also, Tirerack approved locations in your area with a fixed price guarantee!

Date of experience: January 20, 2026

You should not "time me out" when shopping for tires...
January 24, 2026
Previous review

You should not "time me out" when shopping for tires on your website; lost all my research info, almost lost a sale!

Date of experience: January 14, 2026
Massachusetts
1 review
0 helpful votes
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Great service, great prices
January 30, 2026
Updated review

I've been ordering from Tire Rack for years. Everything from rim/wheel combo's to replacement tires. I find the advice they give really helpful in making purchasing decisions. And their prices and selection can't be beat.

Date of experience: January 20, 2026

Great service, great prices
September 10, 2025
Previous review

I used to shop TireRack against Town Fair and BJ's, and don't bother anymore. Tirerack's prices always beat them, and their service and expertise in helping to pick tires is fantastic - I don't get the feeling I'm being pushed to a particular product because there's a spiff of some kind going on. Every time I've worked with them I've been delighted with what I got.

Date of experience: August 31, 2025
California
2 reviews
0 helpful votes
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Ordering tires through Tire Rack is easy and the selection and information provided are much more extensive than other sources.

Date of experience: September 7, 2022
North Carolina
1 review
0 helpful votes
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Long-Term Customer
January 30, 2026

Tire Rack is dependable. When you can catch clearance sales they are even more awesome. Tires are priced competitively and are shipped to either your home or installer free of additional charge.
I have been ordering from them for 10+ years

Date of experience: February 20, 2025
Minnesota
1 review
0 helpful votes
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Great Service and Easy to Use
January 30, 2026

Have ordered tires twice from Tire Rack and it has been super easy and the service has been great. I had contact email after my first purchase to make sure the tires I ordered were what I need for my vehicle. Will definitely order all of my tire for Tire Rack going forward.

Date of experience: January 12, 2026
Pennsylvania
1 review
0 helpful votes
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I have purchased tires, wheels, and tire and wheel packages. One time I picked 3 sets of tires at the DE location. All purchases were made with no problems.

Date of experience: January 20, 2026
Ohio
1 review
0 helpful votes
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I have been buying from you for years and always had a good experience and found good value. I am glad you have continued to update the experience.

Date of experience: January 20, 2026
Florida
1 review
0 helpful votes
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Terrible customer service.
January 30, 2026

I went over two potholes in two years, and my tires were damaged. When I emailed Tire Track, your representative wrote back and told me to stop running over potholes.

Date of experience: November 20, 2024
Elise B. — TireRack Rep
3 months ago

Thanks for reaching out, Sixto. We understand how frustrating this must feel, and we don’t take your concerns lightly and will have your order reviewed.

Maryland
1 review
0 helpful votes
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Accurate and easy
January 30, 2026

I've ordered tires many times through TireRack and the site is easy to use and everything has been accurate. The individual ratings are really helpful in comparisons.

Date of experience: January 20, 2026
New Jersey
1 review
0 helpful votes
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Tire replacement
January 30, 2026
Updated review

I odered tires online with the road hazard warranty
And 2 weeks late i had to use it
I called tirerack they helped me through the process and 2 days later I had my replacement tire

Date of experience: January 13, 2026

Very helpful and experienced
January 24, 2026
Previous review

I have ordered multiple times and tirerack never disappoints

Date of experience: January 13, 2026
Louisiana
1 review
0 helpful votes
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Michelin Pilot Sport S
January 30, 2026
Updated review

Buying one tire is never fun. That usually means something happened to make it unfixable. The Pilot Sport S is not a cheap tire, but so worth it. Tire Rack came through. Even got it a day early. Got it mounted and Road Force balanced at my local shop. Back on and once again life is Good!
Thanks Tire Rack

Date of experience: January 19, 2026

Wish it was just a little easier…
January 24, 2026
Previous review

Wish it was just a little easier…

Date of experience: January 13, 2026
California
1 review
0 helpful votes
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Bought tires for my Rav4. Michelins. Great tires! Swapped out the factory OEMs, which were pretty good, but these are better.

Date of experience: August 1, 2024