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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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I've been purchasing tires for all my vehicles from Tire Rack for the past few years. Nothing but positive things dealing with them.
Excellent source for broad brand comparison and selection
Tires shipped promptly, arrived on time, and were as-described. No complaints here! Definitely will be using Tire Rack again in the future.
Ordered with ease and delivery was on time. I was notified when shipment was on the way and delivered.
Best selection and price, can't beat customer pick up option.
Seamless process and great service! I like the tire comparison tool.
Always impressed with the pricing, selection, search tools, reviews and testing comparisons to help make the best purchase for my family's vehicles.
Longtime customer, and have always found the best tires for the variety of vehicles we've owned and the conditions we drive in. The reviews, rating comparisons and search tool are all very intuitive and give confidence to our buying decisions.
This is one of the easiest ways to order tires and work with your tire place to install them. I looked at the cheapest installation and called my installer, who matched the same price and set my date and time.
Super easy to buy and prices are better than the tire places! I had them shipped to the tire place and installed! Perfect to set up the appointment and just show up!
Always buying tires from Tire Rack… Knowledgeable people, great tires, customer service experience and just great overall quality
Before, my experiences shipping tires to NJ were all good. From now on, I will be more careful with Tire Rack.
Big selection, web site is easy to navigate and easy to find the correct size of tires.
Bought truck and car tires for a great price. I have bought several sets of tires and have been happy.
Very good experience however same was tarnished because of UPS and their lazy and unprofessional employee. The tires were left at the gate of my property completely open to theft. The protocol of a professional and competent delivery service is to delivery the item to the front door of the property. Tire rack should consider Federal Express or such other delivery organization that behaves in a professional and competent fashion.
Tire rack has specialist that will not recommend a tire for your needs and within the window for alternative modifications. They only provide OEM recommendations. If you make a mistake ordering an almost alternative model you are on your own and out of that purchase money.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for sharing your concern. Unfortunately the only practical method to ship to Puerto Rico is by UPS 2nd Day Air. The cost is due to the size and weight of tires shipping by air.
We are processing your order to ship today.
Thank you for your business.