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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Multiple wheels for my Shelby and the wife's Edge. Warranties honored for flats. I've used them exclusively for almost a decade.
Great customer support and website. Consider the rating 4 1/2 star, not just 4. Leaving the 1/2 star as a good business always seeks improvement.
Tires were priced nicely and arrived on time. Staff was very helpful
I purchase from Tire Rack because I can read reviews, find instant rebates, get free shipping, and make an appointment with a trusted installer. Show up with a guaranteed price and you will find you can't get more simplistic. Also, you are not having to buy a brand just because you are at their store which may have poor reviews.
Best prices for oversize wheels and tyres for my truck, fast delivery
I like shopping at tirerack.com because of all the choices and all the information that they provide on all the various tires. The prices are also very good and installation options are plentiful.
I bought the incorrect tires by mistake and you folks helped me by arranging return. This purchase are the correct ones, thanks to you.
I've picked up my tires straight from the Tire Rack and its so simple.
Was a good experience. Tires came on time, in good condition, Easy transaction. Filling out this survey is a pain in the $#*! as everything has to be at least one hundred characters
Always easy to order through tire rack and the customer service is excellent
When Selecting front and rear tires-it didn't pull them up. When looking up single options it did.
Make that make sense.
Have a Tesla Model 3 Performance. Had damage to the sidewalls due to Potholes on 3 of the 4 tires. Thankfully, Tire Rack includes Road Hazard insurance on the tires. They were very good about handling my claim and I would recommend Tire Rack to anyone looking to purchase new tires. They stand behind their products!
Good deal and fast>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<<
Experience was excellent. Would highly recommend this to everyone. Great price on my tires. Great experience on having them mounted and installed.
I love the fact that you work with Americas Tire for installation. It makes the experience very easy.
A little annoyed finding afterwards my online rebate was a mail in rebate
We appreciate you bringing this to our attention and a member of our team will be reaching out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your concern. While the tires are the same make and model the speed rating does not match on the two sizes. We are not comfortable matching tires with different speed ratings as there may be subtle differences in performance. Some shops will not install miss-matched speed also.
We apologize for the frustration this caused.