Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,063 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

Well Done
May 19, 2025

Great Sales and Support. I asked a question, he had a direct and helpful response to dutifully understand my needs.

Date of experience: May 9, 2025
Alabama
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Excellent
May 19, 2025

Easy to find and compare choices with great prices as this is my 5th set of tires from tire rack

Date of experience: May 9, 2025
Georgia
1 review
0 helpful votes
Follow WAYNE H.
Unfollow WAYNE H.
Share Review
Report Review

Effective
May 19, 2025

This site is very user friendly. They make it easy to make informed decision.

Date of experience: May 9, 2025
Indiana
1 review
0 helpful votes
Follow Albert S.
Unfollow Albert S.
Share Review
Report Review

Quick and Easy
May 19, 2025

Getting tires ordered and an appointment set for installation is quick and straight-forward

Date of experience: March 12, 2025
California
1 review
0 helpful votes
Follow steve f.
Unfollow steve f.
Share Review
Report Review

The usual
May 19, 2025

I've ordered many tires on TR. Never an issue. Many times repeat customer

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Share Review
Report Review

Always the BEST…
May 19, 2025

I've been coming to TireRack for tires since the 90's. You can't beat their prices, on the road testing information and most importantly the input from the TireRack community. Thanks guys.

Date of experience: March 9, 1997
Florida
1 review
0 helpful votes
Follow Stephen T.
Unfollow Stephen T.
Share Review
Report Review

Great Price
May 19, 2025

Great Customer Service and fast shipping. Thank you very much

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
Follow William L.
Unfollow William L.
Share Review
Report Review

Tire selection made easy
May 19, 2025

I like the categories to select tires from and being able to compare them

Date of experience: September 26, 2024
California
1 review
0 helpful votes
Follow Steven G.
Unfollow Steven G.
Share Review
Report Review

Payment
May 19, 2025

Everything went as expected. But what would help if you had the option to place the order on multi cards

Date of experience: May 9, 2025
Georgia
1 review
0 helpful votes
Follow ROBERT K.
Unfollow ROBERT K.
Share Review
Report Review

Great experience
May 19, 2025
Updated review

Tires got stuck in Richmond, but Tire Rack helped keep me informed about when they would leave Richmond. Very helpful.

Date of experience: May 9, 2025

VERY GOOD SO FAR
May 10, 2025
Previous review

VERY GOOD SO FAR

Date of experience: April 30, 2025
Florida
1 review
0 helpful votes
Follow Keith C.
Unfollow Keith C.
Share Review
Report Review

Website issues
May 19, 2025

Your website is too repetitive. No need for all the info being entered multiple times

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Share Review
Report Review

Have always had great experience with Tire Rack. Lots of good tire review information and data, good prices, always very prompt delivery and great service!

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
Follow FRAN T.
Unfollow FRAN T.
Share Review
Report Review

Great price for great quality!
May 19, 2025

Have always had a good experience with Tire Rack's pricing and service.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
Follow Reginald D.
Unfollow Reginald D.
Share Review
Report Review

Good offers at your company and you have a great chance of success with this one as you can get more than you need in a few

Date of experience: May 9, 2025
California
1 review
0 helpful votes
Follow Oliver R.
Unfollow Oliver R.
Share Review
Report Review

Prices aren't the same
May 19, 2025

I love this site, the only real complaint is that since Discount tire bought out tire rack, the prices have gone up, making purchasing tires online a bit moot.

Date of experience: May 9, 2025
Missouri
1 review
0 helpful votes
Follow Brandon K.
Unfollow Brandon K.
Share Review
Report Review

Fast shipping, free road hazard for two-years, and great pricing.

Date of experience: April 1, 2025
Colorado
1 review
0 helpful votes
Follow Christian B.
Unfollow Christian B.
Share Review
Report Review

0 Issues, always flawless
May 19, 2025

Precision with every aspect of their duties. Their prices are competitive, and they deliver quickly without error or delay.

Date of experience: May 9, 2025
Kentucky
2 reviews
0 helpful votes
Follow jacquan j.
Unfollow jacquan j.
Share Review
Report Review

Just as good as this time around. I can always rely on tire rack

Date of experience: May 9, 2025
Kentucky
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

Fast and friendly
May 19, 2025

I have ordered many times from Tire rack. I recently had an issue with a flat tire due to something picked up in the road. Tire rack was prompt on the warranty side and I purchased a new tire for replacement soon after from tire rack.

Date of experience: May 9, 2025
Michigan
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Great
May 19, 2025

Purchased winter wheels/tires and I was very happy with everything

Date of experience: October 1, 2019