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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,838
shipping
28,802
quality
29,362
This company responds to reviews on average within 1 day

Instant Feedback

531,061 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Love all the choices and info
May 19, 2025

Able to get the tire I wanted at a great price. Selection was great.

Date of experience: May 9, 2025
Pennsylvania
1 review
0 helpful votes
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Tires
May 19, 2025

Good selection of tires and user site friendly. Will use again

Date of experience: May 9, 2025
Washington
1 review
0 helpful votes
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Several purchases over many years. I keep coming back for great products delivered fast.

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Good tires, easy to navigate site with no problems,
Had to come back with road hazzard warranty issue
Approx. 5 months after purchase. No hassle process so far,
Which helps in return business.

Date of experience: May 9, 2025
Massachusetts
1 review
0 helpful votes
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I'm a long time customer and really appreciate the great service!

Date of experience: May 9, 2020
Illinois
1 review
0 helpful votes
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Really good service
May 19, 2025

Fast, Personable, and Helpful service from their team...

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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N/a
May 19, 2025
Updated review

I do not want tot describe the experience and this survey is annoying. Make all surveys click on check of answers or leave them off.

Date of experience: May 9, 2025

Too Many clicks to purchase
May 19, 2025
Previous review

Too Many clicks to purchase. This information should be presented on on page.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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I placed an order yesterday and it was supposed to be delivered today, but when I went to check on the status of the order it wasn't in the system.

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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My Experience with Tire Rack
May 19, 2025

I have been a Tire Rack customer for decades. I have always had efficient, reliable service. I recommend doing business with this company.

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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Fast Response
May 19, 2025

Sales specialist responded fast and helped me find the wheels I wanted

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Third order
May 19, 2025

As always best price and great web site. All my past orders were fast and accurate.

Date of experience: May 9, 2025
Florida
1 review
0 helpful votes
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Great service, good tires.
May 19, 2025

Bought tires for my Lexus RX 450h. So far the tires have had no issues. Tire Rack was very accomodating.

Date of experience: January 10, 2023
Missouri
1 review
0 helpful votes
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Vcxvcx
May 19, 2025

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Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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Very easy to use
May 19, 2025

Very good experience with my previous purchase set of tires

Date of experience: May 9, 2025
Kentucky
1 review
0 helpful votes
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Great price
May 19, 2025

Love the reviews. Great prices always the best.
Thanks again

Date of experience: May 9, 2025
Pennsylvania
1 review
0 helpful votes
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Thanks
May 19, 2025

Easy to use site and ships to installer. Tire prices are good.

Date of experience: May 9, 2025
Pennsylvania
1 review
0 helpful votes
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Always good
May 19, 2025

Price is great, shipping is free! I always get the best deal.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Great prices and inventory
May 19, 2025

I am a long-time TireRack customer and have equipped at least a dozen cars with tires from TR. They always provide the best prices, ample inventory, and fast shipping to the installer of my choice.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Shipped 3 out of 4 tires
May 19, 2025

I ordered 4 Michelin PS4s and only 3 were shipped to the right location. The 4th was left on the truck. That then resulted in 3 separate visits to the tire shop as they had to fit 2 and then wait and then fit 2 and then do the alignment etc. Extremely frustrating. Apologies can't remember the exact date.

Date of experience: July 15, 2024
Elise B. — TireRack Rep
12 months ago

We appreciate you bringing this to our attention and a member of our team will be reaching out.

New York
1 review
0 helpful votes
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Easy transaction
May 19, 2025

East website to navigate. Very quick shipping and competitive pricing.

Date of experience: May 9, 2025