Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price, great value. Easy to find product. Looking forward to seeing how these tires will perform
Easy to navigate, seamless transaction as always; no better option
Picked out the tires and they were shipped to my local shop, easy and painless.
Alright alright alright alright alright alright alright alright alright alright
Able to get the tire I wanted at a great price. Selection was great.
Good selection of tires and user site friendly. Will use again
Good tires, easy to navigate site with no problems,
Had to come back with road hazzard warranty issue
Approx. 5 months after purchase. No hassle process so far,
Which helps in return business.
I'm a long time customer and really appreciate the great service!
I do not want tot describe the experience and this survey is annoying. Make all surveys click on check of answers or leave them off.
Too Many clicks to purchase. This information should be presented on on page.
I placed an order yesterday and it was supposed to be delivered today, but when I went to check on the status of the order it wasn't in the system.
I have been a Tire Rack customer for decades. I have always had efficient, reliable service. I recommend doing business with this company.
Sales specialist responded fast and helped me find the wheels I wanted
As always best price and great web site. All my past orders were fast and accurate.
Bought tires for my Lexus RX 450h. So far the tires have had no issues. Tire Rack was very accomodating.
Love the reviews. Great prices always the best.
Thanks again
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

