Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,926 reviews

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
Follow Rosalie L.
Unfollow Rosalie L.
Share Review
Report Review

Excellent Company to work with!
May 20, 2025

Very good pricing and customer service, definitely will buy here again

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Glenn P.
Unfollow Glenn P.
Share Review
Report Review

Easy to navigate
May 20, 2025

No issues. Always easy to order and navigate on the site and compare tires. Reading reviews help makes a decision a lot easier

Date of experience: May 10, 2025
Ohio
2 reviews
2 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

I like to show for tires on TireRack because I can easily search by vehicle and choose from a wide selection of tires. I like their available filters as it makes it easier to find what I am looking for. The prices are typically better than what I would get at the shop and shipping is fast.

Date of experience: May 10, 2025
Georgia
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Tirerack feed back
May 20, 2025

For years now, I have shopped for my tires on tirerack. For a few reasons, which included the following. I like there selection, I like there pricing, I like there in depth reviews on each tire. I have a discount tire right by my house, I also like how you can save on shipping and get what you order sent right to the tire shop. Every so often you also find close out deals. I am a return customer ×5. In my opinion you can't go wrong with tirerack.

Date of experience: May 10, 2025
Maryland
1 review
0 helpful votes
Follow Charles P.
Unfollow Charles P.
Share Review
Report Review

Staff is always very helpful. Deliveries are never a problem. Pricing w Hazard is very competitive.

Date of experience: May 9, 2025
Tennessee
1 review
0 helpful votes
Follow Gavin M.
Unfollow Gavin M.
Share Review
Report Review

Tires arrived on time.
May 20, 2025

Tires arrived on time and install was timely and professional.

Date of experience: December 10, 2024
Maryland
1 review
0 helpful votes
Follow Bryan A.
Unfollow Bryan A.
Share Review
Report Review

The procedure was ok
May 20, 2025

It was ok but you could cut back on a few of the unneeded options. Delivery to an address should be the 1st option

Date of experience: May 10, 2025
California
1 review
0 helpful votes
Follow Gustavo H.
Unfollow Gustavo H.
Share Review
Report Review

Great service
May 20, 2025

They are on time all the time and I love the price and service always

Date of experience: May 9, 2025
Rhode Island
1 review
0 helpful votes
Follow Kenneth M.
Unfollow Kenneth M.
Share Review
Report Review

Returns customer
May 20, 2025

Almost always a great experience with great prices and on time delivery thanks again

Date of experience: May 10, 2025
New York
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Excellence
May 20, 2025
Updated review

Website is so easy to navigate. Best prices around, and super fast shipping.

Date of experience: May 9, 2025

Easy
November 18, 2024
Previous review

Flawless order process. Easy to navigate and get order placed.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
Follow oscar p.
Unfollow oscar p.
Share Review
Report Review

Sizes
May 20, 2025

They have all the sizes I need. The prices are fair...

Date of experience: May 9, 2025
Tennessee
1 review
0 helpful votes
Follow Randy W.
Unfollow Randy W.
Share Review
Report Review

Easy to order.
May 20, 2025

Excellent way to order tires. Easy to shop and compare brands.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
Follow Calvin K.
Unfollow Calvin K.
Share Review
Report Review

Seamless
May 20, 2025

Easy as expected
Good deals too
Installation appointment set. Makes it easy

Date of experience: May 9, 2025
Maryland
1 review
0 helpful votes
Follow Najee H.
Unfollow Najee H.
Share Review
Report Review

Good pricing
May 20, 2025

Good website and pricing. And tires came at a decent timeframe.

Date of experience: May 9, 2025
Colorado
1 review
0 helpful votes
Follow Douglas M.
Unfollow Douglas M.
Share Review
Report Review

Great service, road hazard is complicated
May 20, 2025
Updated review

Road Hazard Claim process is clunky and based in another country, many steps required and it is seemingly created to make a person give up in frustration.

Date of experience: January 9, 2025

Excellent
February 16, 2025
Previous review

Always helpful and friendly service! Knowledgeable guides and detailed site info.

Date of experience: February 6, 2025
Connecticut
1 review
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

Great webpage layouts
May 20, 2025

Easy to compare tire's and read reviews. My go to place for tires.

Date of experience: August 6, 2024
Nevada
2 reviews
0 helpful votes
Follow Katherine W.
Unfollow Katherine W.
Share Review
Report Review

Ordered tires for my truck and all went well. Great service guys.

Date of experience: June 9, 2023
California
1 review
0 helpful votes
Follow Wayne M.
Unfollow Wayne M.
Share Review
Report Review

Nada
May 20, 2025

Various orders for a variety of vehicles, never mis-shipped, never a problem, always satisfied w/ selection, price & value. We be happy.

Date of experience: January 1, 2020
Illinois
1 review
0 helpful votes
Follow Grzegorz F.
Unfollow Grzegorz F.
Share Review
Report Review

Tires
May 20, 2025

Never had any issues with purchase and delivery of tires with Tire Rack. Best in the business IMO

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
Follow Aung C.
Unfollow Aung C.
Share Review
Report Review

Why but anywhere else?
May 20, 2025

I have been a customer since the late 80's and their service, price and assistance has been nothing less than outstanding. They basically have the tire selection and the reviews to make an educated decision. If you're in doubt they have associates who are knowledgeable and can assist with your needs.

Date of experience: May 9, 2025