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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,781 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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The procedure was ok
May 20, 2025

It was ok but you could cut back on a few of the unneeded options. Delivery to an address should be the 1st option

Date of experience: May 10, 2025
California
1 review
0 helpful votes
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Great service
May 20, 2025

They are on time all the time and I love the price and service always

Date of experience: May 9, 2025
Rhode Island
1 review
0 helpful votes
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Returns customer
May 20, 2025

Almost always a great experience with great prices and on time delivery thanks again

Date of experience: May 10, 2025
New York
1 review
0 helpful votes
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Excellence
May 20, 2025
Updated review

Website is so easy to navigate. Best prices around, and super fast shipping.

Date of experience: May 9, 2025

Easy
November 18, 2024
Previous review

Flawless order process. Easy to navigate and get order placed.

Date of experience: November 8, 2024
California
1 review
0 helpful votes
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Sizes
May 20, 2025

They have all the sizes I need. The prices are fair...

Date of experience: May 9, 2025
Tennessee
1 review
0 helpful votes
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Easy to order.
May 20, 2025

Excellent way to order tires. Easy to shop and compare brands.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Seamless
May 20, 2025

Easy as expected
Good deals too
Installation appointment set. Makes it easy

Date of experience: May 9, 2025
Maryland
1 review
0 helpful votes
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Good pricing
May 20, 2025

Good website and pricing. And tires came at a decent timeframe.

Date of experience: May 9, 2025
Colorado
1 review
0 helpful votes
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Great service, road hazard is complicated
May 20, 2025
Updated review

Road Hazard Claim process is clunky and based in another country, many steps required and it is seemingly created to make a person give up in frustration.

Date of experience: January 9, 2025

Excellent
February 16, 2025
Previous review

Always helpful and friendly service! Knowledgeable guides and detailed site info.

Date of experience: February 6, 2025
Connecticut
1 review
0 helpful votes
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Great webpage layouts
May 20, 2025

Easy to compare tire's and read reviews. My go to place for tires.

Date of experience: August 6, 2024
Nevada
2 reviews
0 helpful votes
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Ordered tires for my truck and all went well. Great service guys.

Date of experience: June 9, 2023
California
1 review
0 helpful votes
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Nada
May 20, 2025

Various orders for a variety of vehicles, never mis-shipped, never a problem, always satisfied w/ selection, price & value. We be happy.

Date of experience: January 1, 2020
Illinois
1 review
0 helpful votes
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Tires
May 20, 2025

Never had any issues with purchase and delivery of tires with Tire Rack. Best in the business IMO

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
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Why but anywhere else?
May 20, 2025

I have been a customer since the late 80's and their service, price and assistance has been nothing less than outstanding. They basically have the tire selection and the reviews to make an educated decision. If you're in doubt they have associates who are knowledgeable and can assist with your needs.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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Great company
May 19, 2025

Fast shipping easy check out great brands and good product reviews

Date of experience: May 9, 2025
Washington
1 review
0 helpful votes
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Trailer tire spare
May 19, 2025

Trailer tires, track tires, truck tires you're the guy to go to

Date of experience: May 9, 2025
Oregon
1 review
0 helpful votes
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This worked out GREAT!
May 19, 2025

Thought I would have to buy a tire brand I did not prefer. I wanted Pirellis'. Firestone didn't have them but recommended Tire Rack and to have them shipped to them. I did. Firestone aligned the front and rear and installed my new tires. It worked out GREAT! TJ

Date of experience: July 29, 2024
Oklahoma
1 review
0 helpful votes
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Nice purchase
May 19, 2025
Updated review

It was very easy online purchase. The shipping was quick and installation done by discount tire was ahead of schedule appointment

Date of experience: May 3, 2025

Hard, to use app snchr
May 10, 2025
Previous review

Hard, to use app snchr

Date of experience: April 30, 2025
Texas
2 reviews
0 helpful votes
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Tire Rack Is My Go-To
May 19, 2025
Updated review

I've used Tire Rack for years and years - I always come back to them for the best selection, prices and quick delivery.

Date of experience: May 12, 2022

Quick and easy!
September 19, 2019
Previous review

Quick and easy!

Date of experience: September 19, 2019
California
1 review
0 helpful votes
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Convenient
May 19, 2025

A few years ago I ordered two tires for my Aston Martin DBS and the installer came to my house to install them.
That was great!

Date of experience: September 12, 2022