Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy experience on the website to view options, order, and select installer! Well done Tire Rack!
Great company, fast delivery, quality products and useful data to make a good choice.
I purchased steel rims for my 2019 Sentra I purchased used. Stock rims were damaged. I even like to black appearance on the vehicle.
With all the information you have, you should suggest options that are as good or better than the OEM
Just manage all of that and give us the best price. The whole rebate business smacks of cynical business behavior
With the order history easy to re-order and get a fast confirmation of order.
I purchased 4 tires (Michelin Cross Track). Filed a road hazard claim. Process worked. Easy. Received claim payment fast.
Love you guys, however, would love it even better if you did installation in Jersey City/Hoboken NJ. There's a flat parking lot here that could suffice for installation! Will continue buying tires from you either way, but would love the installation!
The expected delivery date was spot on, and I received great communication from both the Tire Rack office and the delivery driver. I'm also happy to report that the wheel I bought is still in outstanding condition. It's cool to see that my specific wheel model is still available out there. Thank you, Tire Rack; you've definitely earned a loyal customer in me. 👍🏼
Always easy to find what I need at good prices, easy to use website
Always order from Tire Rack. Quick and easy with plenty of options and feedback.
Ton of options and information. Easy ordering. Extremely fast delivery.
Same as before, just as quick and easy! Great tire data and testing info to help me find a set that best matched what I had been running before, but had sense gone out of production.
They are great. I bought wheels and tires from them multiple times. I bought a spare wheel once to match the set I previously purchased and didn't notice the offset was different. They called me and cancelled the order for me before it was shipped. Great team.
Always fast, easy, and a great source of information. Very satisfied
Good prices fast and easy would recommend for others to purchase from tire rack
Tirerack always has fast delivery of my tires and a great price
I'd recommend it for certain people I'd imagine an elderly person my want to have the tires shipped to the place of installation
Thanks so much for your support and help
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

