On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very pleased with my order and experience with Tire Rack.
Had to reset password. Nice person helped me. Thanks Thanks. Thanks thanks
All has been well except one tire had to be replaced as ir was defective/ out of round
I like to review feedback from other buyers. Seems like some of the UTOG data is inaccurate. Seeing real life users experience helps making a informed decision.
I was recommended to use Tire Rack by my mechanic. I was so happy with my experience in 2021 that I used them again today.
I have purchased tires from Tire Rack in the past. Have always found their prices to be very competitive and delivery is usually within 2-3 days. I also had to take advantage of the road hazard insurance one time. Damaged tire was replaced with no hassles.
The products have always been exactly as advertised. Ratings matched experience.
No real issues with Tire Rack in the past. Preferred Discount Tire Direct, but they just bought them, so... I guess I'm using Tire Rack now. Prices are decent, shipping is okay, rebates and pre-paid gift cards that force you to open a tire-brand-specific credit card are SUPER annoying, but it is what it is, I guess.
Tire Rack is my preferred place to shop for tires. It's convenient and they carry a large selection of tires providing detailed information to make an educated purchase.
Everything was delivered as promised including the installation. This is my third time using Tire Rack and is my first option!
Excellent deal! I ended up buying two sets—one for each of my cars.
I will never buy tires from anywhere else. Tire Rack made the buying process very easy. Also, filing a claim for a tire replacement was very easy.
This is the second time I've ordered tires from Tire Rack. I can count on tires from Tire Rack to be current. We had a great experience with one of Tire Rack's recommended installers, which their website helps you find. They have a human available for live chatting if there are questions.
Looked up tires on Consumer Reports and found them easily on Tire Rack. I like that you have installers near by.
Everything was great, the money was only withdrawn when the tires were sent
I have always been happy with the service and selection on most of my vehicles. Let's get some 20" low profile selections increase for the audi.
Quick and easy like always just click on my saved car and the tires pop up and have so many options
Quick and easy found exactly what I needed and really easy to compare tires
I work at a body shop and have purchased my tire from Dexter for more than 20 years. Always great service
Will continue to make all my tire purchases thru the best company on the internet.
It is good to see the users reviews of the tires! It is much easier than buying tires at a shop or garage where the selection is limited and there is sales pressure. I do wish there were more certified installers in my area that I trusted, I send mine to a small independent shop instead each time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members