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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Unfortunately received a warped tire and a unbalanced tire when ordering them mounted together.
Ease of ordering, great tire deals and rebates. You can't beat these prices. Thank you for the deal notifications.
Fast and easy finder. Great deals online. Excellent warranty.
Ive purchase tires from TR before with cheap shipping to Alaska, but its getting to a price point (~$475!) where I am having to look elsewhere if a competitor carries a similar tire. Itd be nice if something other than 2day fedex shipping was available. FedEx traditionally has the highest costs for us when shipping to AK.
Timely, reliable, good advice, just good to know you're there
Next day delivery almost every time. Always happy with Michelins until my last order for this car in December, 2022. See note below.
Easy to shop and good discounts to be found. Shipping was free
I can buy tires from a ton of places but the research articles and videos are what keep me buying from TireRack. Great info to help me make the right decision for me!
Tire Rack makes evaluating, purchasing, and shipping incredibly fast and easy. I'm a repeat customer because of it.
Ordered multiple times, good prices and tires arrive quickly. Only place I buy tires
The website was easy to navigate. The reviews and tire testing helped immensely in making a confident tire selection. Conveniently the Tirerack pick-up warehouse was also within 15min from my home. Pick-up process was simple and the wait wasn't too bad.
Simple and easy to navigate. Love the reviews on the products.
Professionally handled. I ordered wrong size.they were very helpful.
Very Satisfying and always chose tire rack, When it comes to tires and rims.
I have been ordering from the Tire Rack since the late 80's and I have always gotten good service good advice and it all was easy.
Colton was outstanding. He knew the car, assessed my driving needs and preferences and provided detailed - and useful - information on several brands. Based on his extensive explanation it was clear to me what the best tire for my specific needs and preferences. By the end of our talk I was confident in my choice.
Ships free and fast! And the price is great and service reps are friendly
BEEN GETTING MY TIRES FROM THE TIRE RACK FOR YEATS AND WOULD NEVER EVEN THINK ABOUT GETTING THEM ANYWHERE ELSE!
Tirerack was great, purchase and delivery went smoothly and on time.
Mavis Tire 780 Rogers St. Lowell MA, the recommended site for installation (and only chain of installers recommended in area of ******* at time), was not a good experience. I would recommend removing from ship to/installer selection list. A long time waiting during appointment, and for some reason they went through interior of my car like they were looking for something (no lug lock key required), compartments, trunk, etc. They also installed tires with wrong rotation in multiple places. I had to remove wheels, and place in correct spots, as well as take one wheel to another installer to reverse rotation for proper installation. I was glad the lug nuts were at least tight. I will be having tires shipped to my house and bring to local installer next time.
We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out.
You had what I needed, it was easy to find it, and it was easy to order it.
I have bought, snow tire & wheel packages, and many tires for various cars throughout the years.
Good experience, helpful. I was able to get my tires in a reasonable amount of time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and a member of our team will be reviewing.