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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,704
shipping
28,668
quality
29,228
This company responds to reviews on average within 1 day

Instant Feedback

528,795 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Delivery
June 14, 2025

I had my order delivered to my apartment. I took off work to accept delivery the day it was promised, only for it to be delivered a day late. It seems all companies do not take into consideration their customers schedule. I wasted a work day behind Tire rack, and Fed Ex.

Date of experience: May 29, 2025
Elise B. — TireRack Rep
10 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and a member of our team will be reaching out.

California
1 review
0 helpful votes
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Repeat Happiness
June 14, 2025

I previously purchased wheels and tires from tire rack years ago, and I am still running those wheels just grabbing some new rubber.

Date of experience: November 4, 2012
Florida
3 reviews
0 helpful votes
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Great price & great selection
June 14, 2025
Updated review

Always a great experience. Fast Free Shipping. Great selection.

Date of experience: June 4, 2025

Great
January 4, 2025
Previous review

Great selection. Great prices. Always fast delivery and great customer service.

Date of experience: December 25, 2024
South Carolina
1 review
0 helpful votes
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Repeat Customer
June 14, 2025

Easy searching, plenty of options, easy processing payment, followed through correctly with my order

Date of experience: June 4, 2024
Iowa
1 review
0 helpful votes
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Good enough
June 14, 2025

Good enough experience. I'd probably do it again next time I need tires.

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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I can't wait any longer to get an answer on the warranty so I ordered the tire hoping I could take care of the warranty on the back end.

Date of experience: June 2, 2025
Elise B. — TireRack Rep
10 months ago

We appreciate you bringing this to our attention and are very sorry for the frustration this might have caused and member of our team will be reaching out.


Excellent help in Chat room by Gus
December 5, 2024
Previous review

Excellent help in Chat room by Gus

Date of experience: November 25, 2024
Ohio
1 review
0 helpful votes
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Wife's tires
June 14, 2025
Updated review

Am thinking about purchasing a tire changing machine and a balancer to do my own tires would like some recommendations on what to purchase thank you

Date of experience: June 3, 2025

So far it's been good
June 5, 2025
Previous review

So far it's been good

Date of experience: May 26, 2025
North Carolina
1 review
0 helpful votes
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Buying From Tire Rack
June 14, 2025

I purchas all my tires from Tire Rack. It is easy to purchase. Plenty of name brands. Easy to schedule installation.

Date of experience: June 3, 2025
New York
1 review
0 helpful votes
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Quick, user-friendly, efficient
June 14, 2025

Found my tire size easily and delivery was great. Website was very intuitive.

Date of experience: June 7, 2024
Canada
1 review
0 helpful votes
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Easy to place a reorder
June 14, 2025
Updated review

Very good - would buy tires here again - had tires not available in canada

Date of experience: June 3, 2025

Too early to say
April 5, 2025
Previous review

Too early to say - need to wait till the tires arrive, etc.

Date of experience: March 25, 2025
Utah
1 review
0 helpful votes
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The best
June 14, 2025

Very easy. No hassles. Always a pleasure to work with! I will be back again

Date of experience: June 3, 2025
Wisconsin
1 review
0 helpful votes
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Easy ordering
June 14, 2025

Always the best deal and fast free shipping.
Will order again.

Date of experience: June 3, 2025
New Jersey
1 review
0 helpful votes
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Set of winter tires
June 14, 2025

Purchased full set of winter tires with rims for VM Tiguan, order was seamless, quick delivery. Tires came balanced.

Date of experience: December 4, 2019
Minnesota
1 review
0 helpful votes
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Tires
June 14, 2025

Tires arrived on time and in good condition
I really don't want to be part of your marketing process. Please take that into consideration.

Date of experience: August 3, 2022
New York
1 review
0 helpful votes
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My last experience was great. I had to return something. It was not an issue at all. Nice and easy

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Tire Rack its stellar
June 14, 2025

Always easy to order. Great customer support. CS called to verify incorrect tire size. A miss order due to my hurried purchase while at the office. I Re ordered correct size.THANK YOU

Date of experience: June 3, 2025
Maryland
1 review
0 helpful votes
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I keep coming back
June 14, 2025

I have a few cars and I get all my tires from here. Everytime I order they show up!

Date of experience: November 22, 2023
Georgia
1 review
0 helpful votes
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Always there when you need them.
June 14, 2025

I've ordered tires many times before from tire rack and they have never let me down. Always on time and great tires.

Date of experience: June 3, 2025
California
1 review
0 helpful votes
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It was great as usual I'm coming back for my next sets of tires for different vehicles

Date of experience: June 3, 2025
West Virginia
1 review
0 helpful votes
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Happy Truck
June 14, 2025
Updated review

Great experience, awesome selection, great price. Tires were shipped fast; I got them quickly and got back on the road.

Date of experience: June 3, 2025

Good
June 4, 2025
Previous review

Great selections ease of looking and comparing and great warranty

Date of experience: May 25, 2022