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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,713
shipping
28,677
quality
29,237
This company responds to reviews on average within 1 day

Instant Feedback

528,922 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Great expertise at all stages
June 14, 2025

Used Mobile installer in Westerville, OH. Came to the driveway. Finished the install no problem in about an hour.

Date of experience: August 2, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
June 14, 2025

Great experience, except for the explanation needed for this review.

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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Fast, efficient, good selection, fair price
June 14, 2025
Updated review

Over the years I have bought a lot of tires for my family's cars

Date of experience: June 4, 2025

A very good tire buying experience
December 18, 2024
Previous review

TIRERACK makes it simple to select, purchase and deliver quality tires at a good price.

Date of experience: December 7, 2024
Arizona
1 review
0 helpful votes
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My recommended installer is junk
June 14, 2025

With 10,000 installers, you have no quality control. I'm complained about mine twice and they still show up. I won't use your list anymore as I can't trust it.

Date of experience: June 4, 2025
New York
1 review
0 helpful votes
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Easy, straight forward
June 14, 2025

Got the tires I was looking for with ease. The website let me know the tires would fit my car. The website had paypal available.

Date of experience: June 4, 2025
Maryland
1 review
0 helpful votes
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Very Easy
June 14, 2025

Have all my vehicles info stored at TireRack if I need anything its simply a few clicks and the parts get delivered to the shop of my choice. They make it so easy

Date of experience: June 4, 2025
Virginia
1 review
0 helpful votes
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911 Front Bolt Hole
June 14, 2025

It's easy, fast and accurate.
That's enough for me to come back.

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Great customer service
June 14, 2025

Got tire replaced under warranty with no problem the next day

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Great tire store
June 14, 2025

All good, so helpful because they will call you to make sure that you about the right tires for your needs and your budget and I really appreciate all the extra effort and they are tire master pros

Date of experience: October 12, 2023
Florida
1 review
0 helpful votes
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Great quick service
June 14, 2025

The claim process for roadside assistance was painless for getting a replacement tire.

Date of experience: June 4, 2025
Sweden
1 review
0 helpful votes
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Thumbs up for tire rack
June 14, 2025

Ordered tires and wheels before and all went well with no problems. That's why I'm back

Date of experience: June 4, 2025
District of Columbia
1 review
0 helpful votes
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Efficient
June 14, 2025

Tires were there at installer for easy installation. No problems.

Date of experience: February 1, 2021
New York
1 review
0 helpful votes
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Just the same as this one excellent service you guys rock!

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Good Service
June 14, 2025

Good experience very happy will buy again from tire rack in future

Date of experience: June 4, 2025
Florida
1 review
0 helpful votes
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LOVE THIS PLACE
June 14, 2025
Updated review

Easy fast service! Always a pleasure to do business here, will return soon.

Date of experience: June 4, 2025

Easy transaction
March 2, 2025
Previous review

Great experience every time I shop here highly recommended!

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
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Step up your game!
June 14, 2025

Staff not knowledgeable enough. Difficult finding wheels if the car is modified. There are other competitors now time to Step up your game.

Date of experience: June 4, 2025
Pennsylvania
1 review
0 helpful votes
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The system works great.
June 14, 2025

I purchase a set of tires for same car. They worked out great I am back for a replacement set.

Date of experience: June 4, 2025
Texas
1 review
0 helpful votes
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Ordering online is easy-peasy
June 14, 2025
Updated review

Quick and easy online ordering process for tires you know and trust

Date of experience: March 17, 2025

Easy to use site
March 31, 2025
Previous review

Easy to use site. Hope delivery goes smoothly!

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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New tires for Lexus
June 14, 2025
Updated review

I needed front tires for an AWD vehicle. The prices are right for me. Order arrived on time and packaged nicely!

Date of experience: December 20, 2024

Helpful options, quick and detailed ordering process
October 17, 2024
Previous review

Helpful options, quick and detailed ordering process.

Date of experience: October 6, 2024
New Jersey
1 review
0 helpful votes
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Great service
June 14, 2025

Needed help with warranty claim and getting a comparable tire for one that was damaged. I was quickly connected to Jill who sent info on claim and had the pre-approval quickly. Ross helped me find an equivalent tire for the one I was replacing. I placed order and it is being delivered next day.

Date of experience: June 4, 2025