Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Share Review
Report Review

Reviews & Buying Guides I trust
June 16, 2025

I can buy tires from a ton of places but the research articles and videos are what keep me buying from TireRack. Great info to help me make the right decision for me!

Date of experience: June 5, 2025
Maryland
1 review
0 helpful votes
Follow Ryan C.
Unfollow Ryan C.
Share Review
Report Review

Quick and easy.
June 16, 2025

Tire Rack makes evaluating, purchasing, and shipping incredibly fast and easy. I'm a repeat customer because of it.

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Good prices fast delivery
June 15, 2025

Ordered multiple times, good prices and tires arrive quickly. Only place I buy tires

Date of experience: June 5, 2025
California
1 review
0 helpful votes
Follow Frederic C.
Unfollow Frederic C.
Share Review
Report Review

Awesome Experience!
June 15, 2025
Updated review

The website was easy to navigate. The reviews and tire testing helped immensely in making a confident tire selection. Conveniently the Tirerack pick-up warehouse was also within 15min from my home. Pick-up process was simple and the wait wasn't too bad.

Date of experience: May 27, 2025

Simple and easy to navigate
June 6, 2025
Previous review

Simple and easy to navigate. Love the reviews on the products.

Date of experience: May 27, 2025
Mississippi
1 review
0 helpful votes
Follow Lee V.
Unfollow Lee V.
Share Review
Report Review

I ordered wrong size
June 15, 2025

Professionally handled. I ordered wrong size.they were very helpful.

Date of experience: June 5, 2025
California
1 review
0 helpful votes
Follow Sean S.
Unfollow Sean S.
Share Review
Report Review

Tirerack is great ever since.
June 15, 2025

Very Satisfying and always chose tire rack, When it comes to tires and rims.

Date of experience: June 5, 2025
Virginia
1 review
0 helpful votes
Follow Kenton V.
Unfollow Kenton V.
Share Review
Report Review

I have been ordering from the Tire Rack since the late 80's and I have always gotten good service good advice and it all was easy.

Date of experience: June 5, 2025
New Jersey
1 review
0 helpful votes
Follow david h.
Unfollow david h.
Share Review
Report Review

Colton was outstanding. He knew the car, assessed my driving needs and preferences and provided detailed - and useful - information on several brands. Based on his extensive explanation it was clear to me what the best tire for my specific needs and preferences. By the end of our talk I was confident in my choice.

Date of experience: June 5, 2025
Rhode Island
2 reviews
0 helpful votes
Follow Parys F.
Unfollow Parys F.
Share Review
Report Review

Awesome Service
June 15, 2025

Ships free and fast! And the price is great and service reps are friendly

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
Follow danny f.
Unfollow danny f.
Share Review
Report Review

THE BEST PLACE TO BUY TIRES
June 15, 2025

BEEN GETTING MY TIRES FROM THE TIRE RACK FOR YEATS AND WOULD NEVER EVEN THINK ABOUT GETTING THEM ANYWHERE ELSE!

Date of experience: June 5, 2025
Massachusetts
1 review
0 helpful votes
Follow Mike H.
Unfollow Mike H.
Share Review
Report Review

Tirerack was great, purchase and delivery went smoothly and on time.

Mavis Tire 780 Rogers St. Lowell MA, the recommended site for installation (and only chain of installers recommended in area of ******* at time), was not a good experience. I would recommend removing from ship to/installer selection list. A long time waiting during appointment, and for some reason they went through interior of my car like they were looking for something (no lug lock key required), compartments, trunk, etc. They also installed tires with wrong rotation in multiple places. I had to remove wheels, and place in correct spots, as well as take one wheel to another installer to reverse rotation for proper installation. I was glad the lug nuts were at least tight. I will be having tires shipped to my house and bring to local installer next time.

Date of experience: July 27, 2023
Elise B. — TireRack Rep
10 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out.

New York
1 review
0 helpful votes
Follow paul s.
Unfollow paul s.
Share Review
Report Review

Great deal!
June 15, 2025

Great deals! And fast shipping! Wont find a better or cheaper place

Date of experience: June 5, 2025
Alabama
1 review
0 helpful votes
Follow Lawrence P.
Unfollow Lawrence P.
Share Review
Report Review

Making It Easy
June 15, 2025

You had what I needed, it was easy to find it, and it was easy to order it.

Date of experience: June 5, 2025
Connecticut
1 review
0 helpful votes
Follow Frederick M.
Unfollow Frederick M.
Share Review
Report Review

Always the best price and service
June 15, 2025

I have bought, snow tire & wheel packages, and many tires for various cars throughout the years.

Date of experience: June 5, 2025
District of Columbia
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Helpful
June 15, 2025

Good experience, helpful. I was able to get my tires in a reasonable amount of time.

Date of experience: June 5, 2025
Illinois
1 review
0 helpful votes
Follow Trystin R.
Unfollow Trystin R.
Share Review
Report Review

Great prices, fast shipping!
June 15, 2025

Great prices, fast shipping. Always a deal with tire rack!

Date of experience: March 22, 2024
California
1 review
0 helpful votes
Follow Ninad H.
Unfollow Ninad H.
Share Review
Report Review

It's always been good experience. Love Tirerack. Would recommend.

Date of experience: June 5, 2025
New Jersey
1 review
0 helpful votes
Follow Luis R.
Unfollow Luis R.
Share Review
Report Review

Great Prices and Affordable
June 15, 2025
Updated review

Delivery was Fast and Accurate very content with my order, I love the all terrain tires on my vehicle

Date of experience: June 5, 2025

Fast and Easy with great prices and promotions
June 6, 2025
Previous review

Fast and Easy with great prices and promotions

Date of experience: May 26, 2025
Nevada
1 review
0 helpful votes
Follow Charles F.
Unfollow Charles F.
Share Review
Report Review

At an auto shop for many many years used tire rack, repetitively good service!

Date of experience: June 5, 2025
Tennessee
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Great Value
June 15, 2025

Tirerack is competitive and efficient. They have a great selection and wealth of data and research on products.

Date of experience: June 5, 2025