On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Will continue to make all my tire purchases thru the best company on the internet.
It is good to see the users reviews of the tires! It is much easier than buying tires at a shop or garage where the selection is limited and there is sales pressure. I do wish there were more certified installers in my area that I trusted, I send mine to a small independent shop instead each time.
Your staff I interacted with treated me as if I were a thief and fraudster although I produced a genuine and legitimate ID. Not only that he appeared or at least acted like a mentally challenged or psychotic!
I have had no disappointments. Compared to at the counter with limited options.
Americas tires has always taken care of me and my vehicle. Service is top notch and prices are extremely competitive. Also love lifetime care of the tires you purchase from them, like free balance, rotation, and flat tire repairs.
1st time was taking a Chance, 2nd time was Cherished, Hoping the 3rd time ordering tires is a Charm! I love ordering the tires to be delivered directly to the Car Shop of my choice--no handling and hauling of 4 awkard tires. Previously, I talked to the most patient and helpful Tire Rack employees. I felt comfortable, this third time, winging it at 2:00 am. In summery, Great helpful people, Even better service!
They done good last time and their recommended installer was good.
Shipping was fast and the price was unbeatable. Would definitely and am using Tire Rack again.
Purchased a full pad and rotor replacement setup for my sports car. Has performed admirably.
Compared to other online stores this is has better offers, search is easy
Nice to see testing and be able to make a purchase based on that compared to my needs
Got these rims at a great price. Shipped super fast. Installed by Dunn Tire. Center caps were loose because the holes for the bolts were not tapped deep enough. Easy fix
Easy to find options just need better options for AT tires?!
Very easy to pick the tires you want and love the fact I can save money by picking them up my self
Unfortunately received a warped tire and a unbalanced tire when ordering them mounted together.
We appreciate you bringing this to our attention and a member of our team will be reviewing.
Ease of ordering, great tire deals and rebates. You can't beat these prices. Thank you for the deal notifications.
Fast and easy finder. Great deals online. Excellent warranty.
Ive purchase tires from TR before with cheap shipping to Alaska, but its getting to a price point (~$475!) where I am having to look elsewhere if a competitor carries a similar tire. Itd be nice if something other than 2day fedex shipping was available. FedEx traditionally has the highest costs for us when shipping to AK.
Timely, reliable, good advice, just good to know you're there
Next day delivery almost every time. Always happy with Michelins until my last order for this car in December, 2022. See note below.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention and a member of our team will be reaching out.