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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The only issue was the way the tires were delivered. The tires were just dropped in front of my garage door where anyone could have driven by and taken them. There was no attempt to ring the doorbell so the tires could have been received and put inside the garage.
Very informative and easy to maneuver.
One of the tires i am purchasing is for a warranty claim. Victoria gave great help with the warranty process. Looking up my old invoice and sending me a link to put through the claim. As well as additional help with a couple questions i had while completing the process.
Had difficulty finding the tires from other local dealers, found online at Tire Rack and had never purchased tires online. I was concerned about getting the product listed and then installed Tire Rack connected me from their site with installation locally (a local Monro Muffler). Couldn't have been smoother process.
The website made it very easy to find the product that I wanted, and Tire Rack shipped the product next day without having to pay expedited delivery fees.
Great, quick service from start to finish. Clear, detailed info on the tire, the purchase, and the service made the whole thing soooo easy. Shipping is super fast!
Always cool to come on here and see what tires I can buy since I'm my own installer. Also the warehouse is close to me so this works out.
The ability to save my cars and pull them up for reorders is great. In some cases I have to switch to custom sizes as the stock size tires are not exactly what I want on my sports car. This go round, the tires I ordered last time have been discontinued, but I was moving to another brand anyway, from Dunlop to Continental on the Honda Sports Car. We have ordered the Continental for our Audi last time around. I also like the ability to review the Continental tire specs and compare them to the specs of the Dunlops (To evaluate fitment issues). Only purchase tires through you guys for multiple cars, 2006 S2K, 2018 Audi A5, one of the 2016 or 2019 Honda Accords soon, and my 2000 Chevy Truck soon too. Great Job guys
Tire Rack will always be the place I order tires from. They always have the tires I need in stock and the delivery is always quick. Highly recommended Tire Rack for your tire needs.
Every time I've ordered from Tire Rack, my order is always delivered on time. Will order from Tire Rack ever time I need tires. Highly recommend.
It's great finding tires cheaper than the dealers and being able to compare them side by side to make an educated decision and the ease of shipping for installation is great.
Will always be ordering my tires here because you'll always find good prices for their tires and they have good customer service plus free shipping!
I have been buying tires & wheels online with Tire Rack for 20 years. Never a problem. Responsive Customer Service via phone or online chat. Excellent prices & choices.
Always exactly the tires I need, shipped quickly and the best prices. Tire Rack is always my first, and usually my last stop for all tire related needs.
I liked the tools which gave me a view of my car's color and the view with the proposed wheels installed. I was very happy to find the wheels I waned were on sale. I got a great wheel at a fantastic price.
For me, my orders are pretty large, sight-unseen. Every time that I have spoken with a sales rep, they have made me confident that I was getting what I wanted and needed.
I've been a customer for over 12 years and have always had a great experience. The ease of ordering to technical support has been great.
They entered my email address wrong and sent me the wrong tires. Had to make multiple calls to fix and the labels they sent for us to send back the wrong tires were not user friendly.
About 9-12 months ago, I ordered two tires to replace two pot hole blowouts
I got a good deal on some discontinued tires. Now I want to replace the other 2 and I'm told according to MB specks they are incompatible. Some BS about ruining the all wheel drive system
HOGWASH. The salesperson said I had to buy 4 new tires.
I've been buying tires from you for 30 years. I know cars, I know a bit about tires
Regardless, I ordered the tires I need. I hope a salesperson doesn't receive a commission. I'm disappointed
Easy to order online. Timing was great, no issues with delivery. Pricing seems ok. Nothing fancy about pricing, maybe a better rate but thats ok. No issues thus far.
No issues thus far. Thank you. First time order, pretty simple and straight foward.
Price point for quality and reviews are good for what my purpose is for the tires. Looking for all around good all season tires for fair price.
Great i have got tires for lexus, porsche, land cuizer and corvette. Reviews are always spot on so i listen to what they have to say.price is always great brad
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tim, thank you for taking the time to share your experience—we sincerely apologize for the mix-up and the frustration it caused. We truly appreciate your patience as we worked to resolve the issue, and your feedback about the return labels will help us improve our process moving forward. We appreciate you sticking with us.