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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,731
shipping
28,695
quality
29,255
This company responds to reviews on average within 1 day

Instant Feedback

529,215 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Excellent experience
June 18, 2025
Updated review

The tires i ordered were exactly what showed up. Also i ordered them expecting them to arrive the in 3 business days, they arrived next day. I must have ordered in stock close to my address for next day. I didnt choose or pay for the service. Great to work with

Date of experience: June 8, 2025

Was excellent, I found what I was looking for on an...
June 9, 2025
Previous review

Was excellent, I found what I was looking for on an accident, and much cheaper than I expected plus free shipping

Date of experience: May 30, 2025
Pennsylvania
1 review
0 helpful votes
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Web Site Problems
June 18, 2025

Had to try 3 times to place order, site would not give option to complete purchase, finally after 3 tries i was able to place order.

Date of experience: June 8, 2025
Georgia
1 review
0 helpful votes
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Easy ordering
June 18, 2025

Ive bought tires with TireRack a few times. The navigation and search are easy to use and check out is quick.

Date of experience: June 8, 2025
Louisiana
1 review
0 helpful votes
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Great value
June 18, 2025

Good price and they arrive on time. They have tires that I cannot get local. And if I can get local, they have to order them also and price is higher

Date of experience: June 7, 2022
California
1 review
0 helpful votes
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Fast, easy, and great pricing
June 18, 2025

I needed new shocks in a hurry. They promised two day delivery and they came through for me.

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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Great service
June 18, 2025

Fast, easy, and the best prices anywhere. I will continue to buy here and refer others to Tire Rack

Date of experience: June 8, 2025
Florida
2 reviews
0 helpful votes
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E Z Process
June 18, 2025
Updated review

Website is easy to navigate and the prices are good… Free road hazard is a
A great customer service touch!

Date of experience: December 18, 2024

I ordered a set of 4 rims, and they came within 5 days and with no damage.
They were also a great value compared to some other places..

Date of experience: December 19, 2024
Connecticut
1 review
0 helpful votes
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Reasonably priced tires!
June 18, 2025

Returning customer after first purchase a few years ago. Still best price for BF Goodrich tires.

Date of experience: August 18, 2023
New York
1 review
0 helpful votes
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Extreme SelfServe
June 18, 2025

Tire Rack supplies the tools necessary to properly decide.

Date of experience: June 7, 2025
Minnesota
1 review
0 helpful votes
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Easy to find the tire I was looking for.
June 18, 2025
Updated review

Bought two sets of snow tires. Worked great for our vehicles.

Date of experience: June 6, 2025

Excellent way to shop for tires
October 13, 2024
Previous review

Excellent way to shop for tires.

Date of experience: October 2, 2024
Massachusetts
1 review
0 helpful votes
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Continued success
June 18, 2025

I've bought a couple or few, wheel and tire packages. Also just tires over the years. So far so good. Surprised I couldn't look up my order history. Just ordered duplicates of snow tires I bought with the last tire and wheel combo.

Date of experience: June 7, 2025
Georgia
1 review
0 helpful votes
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Awesome experience
June 18, 2025

Tire Rack makes it easy to purchase tires through their website.

Date of experience: June 7, 2025
Florida
1 review
0 helpful votes
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Trust in service
June 18, 2025
Updated review

Road hazard claim was easy. Tire rack has the best service. I have had an NSX but now drive a 718 Cayman, both are awesome

Date of experience: October 25, 2024

Trust in service
February 11, 2025
Previous review

I had a road hazard experience destroying a one month old tire. Tire Rack helped me out. First class

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Great Price, Great Service!
June 18, 2025
Updated review

I ordered a set of Michelin PS4A/S. The tires came 2 days ahead of schedule, and the independent installer highlighted by tire rack did a great/timely job. I will be coming back here for my tires from now on!

Date of experience: June 7, 2025

Very easy navigation process on the website, and great...
June 9, 2025
Previous review

Very easy navigation process on the website, and great price compared to other websites.

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
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The process and selection was great. I really appreciated the visualization tool so I can picture the rims on my vehicle. The rims arrived in perfect shape, in time, with the necessary hardware included. It couldn't have been easier. Other companies should take a page from your book on making it easy for customers to purchase a product, get great followup from customer service and receive a product that is well built and is a great value.

Date of experience: June 7, 2025

Very easy
June 8, 2025
Previous review

Very easy - I like the ability to compare and view the tires on a virtual picture of my vehicle and its color.

Date of experience: May 28, 2025
Virginia
1 review
0 helpful votes
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Feedback
June 18, 2025

Very Nice. Ease of shopping and quick to the installation at a local shop.

Date of experience: June 7, 2025
New York
1 review
0 helpful votes
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Very good customer service
June 18, 2025

Great service and fast shipping. We were satisfied with our order.

Date of experience: May 1, 2025
Washington
1 review
0 helpful votes
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So easy to use and compare tires
June 18, 2025

It's just so easy to order the right tires and compare the things that matter to me. And then to set up delivery and installation is a breeze. I have relatively rare tire sizes so having the option is a lifesaver.

Date of experience: June 7, 2025
Arkansas
1 review
0 helpful votes
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Only way to buy tires these days.
June 17, 2025
Updated review

Easy, quick at a good price. The tire reviews are helpful. 👍😁👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Date of experience: June 7, 2025

Perfect
July 29, 2024
Previous review

Website is great, all the info I needed on any tire I was looking at.

Date of experience: July 19, 2024
Nevada
1 review
0 helpful votes
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Loved the product, tires are impressive, wheels look amazing. Delivery Driver not to bright...

Date of experience: March 10, 2025