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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The tires i ordered were exactly what showed up. Also i ordered them expecting them to arrive the in 3 business days, they arrived next day. I must have ordered in stock close to my address for next day. I didnt choose or pay for the service. Great to work with
Was excellent, I found what I was looking for on an accident, and much cheaper than I expected plus free shipping
Had to try 3 times to place order, site would not give option to complete purchase, finally after 3 tries i was able to place order.
Ive bought tires with TireRack a few times. The navigation and search are easy to use and check out is quick.
Good price and they arrive on time. They have tires that I cannot get local. And if I can get local, they have to order them also and price is higher
I needed new shocks in a hurry. They promised two day delivery and they came through for me.
Fast, easy, and the best prices anywhere. I will continue to buy here and refer others to Tire Rack
Website is easy to navigate and the prices are good… Free road hazard is a
A great customer service touch!
I ordered a set of 4 rims, and they came within 5 days and with no damage.
They were also a great value compared to some other places..
Returning customer after first purchase a few years ago. Still best price for BF Goodrich tires.
Bought two sets of snow tires. Worked great for our vehicles.
I've bought a couple or few, wheel and tire packages. Also just tires over the years. So far so good. Surprised I couldn't look up my order history. Just ordered duplicates of snow tires I bought with the last tire and wheel combo.
Tire Rack makes it easy to purchase tires through their website.
Road hazard claim was easy. Tire rack has the best service. I have had an NSX but now drive a 718 Cayman, both are awesome
I had a road hazard experience destroying a one month old tire. Tire Rack helped me out. First class
I ordered a set of Michelin PS4A/S. The tires came 2 days ahead of schedule, and the independent installer highlighted by tire rack did a great/timely job. I will be coming back here for my tires from now on!
Very easy navigation process on the website, and great price compared to other websites.
The process and selection was great. I really appreciated the visualization tool so I can picture the rims on my vehicle. The rims arrived in perfect shape, in time, with the necessary hardware included. It couldn't have been easier. Other companies should take a page from your book on making it easy for customers to purchase a product, get great followup from customer service and receive a product that is well built and is a great value.
Very easy - I like the ability to compare and view the tires on a virtual picture of my vehicle and its color.
Great service and fast shipping. We were satisfied with our order.
It's just so easy to order the right tires and compare the things that matter to me. And then to set up delivery and installation is a breeze. I have relatively rare tire sizes so having the option is a lifesaver.
Easy, quick at a good price. The tire reviews are helpful. 👍😁👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Website is great, all the info I needed on any tire I was looking at.
Loved the product, tires are impressive, wheels look amazing. Delivery Driver not to bright...
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

