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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Super easy to drop loads of cash on tires and have them delivered free to your favorite installer. Love that there are tire ratings from testing to help with choices.
The tires arrived the time that was dated and got here early too if I needed to get more tires I would buy some more here and also them letting you choose if you want an installer or have an installer is so mindful
Well the way you guys make it easy to find the right tires for my car is awesome
First order I selected my own tires and a consultant reached out to me to recommend better tires for my vehicle and they were perfect!
I do my shopping online and the portal is easy to work with and the employees are ready with my order when I arrive. Great Service
If you are going to cancel orders for the failure to pick up an order within a set number of days, it's only fair that you warn customers about those pick-up deadlines.
It's so easy for me to get my tires here. I needed a new tire because of damage to one and called a few local places. Those places didn't have the one I needed, and it was going to take a few days to get because of the weather. I got mine from tire rack just as quickly and I know that I was getting what I needed to match my original one instead of them selling me one that was close.
I have ordered tires at Tire Rack several times and the information in the system is always very good and accurate.
Great Shipping. Easy to find the perfect tire regardless of budget. I have bought and installed dozens of sets of tire at my Tech. School
Always easy to move around the site. Easy ordering and delivery is always fast and the product comes well packaged. I always purchase my tires at Tire Rack, especially there 2 year Road Hazard protection is one of the best in the business. You can't go wrong with purchasing tires from Tire Rack!
I have been purchasing from TireRack for over 10 years now for all my family's vehicles, always great service and great prices.
I needed a set of tires for my 2012 BMW 335i. The Bridgestones I had previously were no longer available. So I bought one of the best tires I could find, Continentals. So far, they seem to have a similar feel. Maybe a little better in the wet.
Tire Rack makes it easy to choose the tire that suits my situation.
Purchased shocks (coil overs). These were 20% lower priced than any other reputable online sale. I will update the review asap.
No issues and the included tire insurance has saved me a few times. Also appreciate the order pickup discount for Minneapolis.
My previous experience with Tire Rack has been outstanding. I have nothing but wonderful things to say about the many options of tire brands and sizes available at Tire Rack. I will forever buy tires from Tire Rack.
Wonderful experience will come back every time for tires
I have bought Cooper tires for my Challenger and stock tires for the Silverado but
Now, with help from mechanic, found out I can get BF Goodrich A/T for my truck to make it look better.
Geo
I initially ordered the wrong size tire (I think the recommended tire size information on the website was incorrect). It was easy to return the tires I initially ordered and exchange them for others. The woman I talked to was very helpful. The new tires arrived quickly. The price on the tires is quite good. I'm pleased with tire rack and would use them again in the future.
Website is easy to navigate. And I was told the size tires I needed. Good selection of tires.
The price was comparable to others. The two things that will make me purchase my 35inch truck tires next are the customer service. I accidentally made a duplicate order, and the company caught it and would not complete the order until I made confirmation on the order. That saved me a huge inconvenience. The delivery came a day early and was placed in a location that was acceptable.
Have purchased tires and tire/wheels combinations several times - good selection, consistent service and delivery. Have used the road hazard service once - process to claim was easy.
I have purchased for numerous vehicles over the years and the process from research to pick up to install is always as easy as it can be. Always a great experience with a tire that delivers the same. Thank you for making my life easier.
Ordering on Tire Rack is the most efficient way to get new tires. You get the product you want, at a great price. The convenience of ordering from home, having the tires delivered, and getting them installed at my preferred tire shop is 100% better than sitting at a tire store for 2 to 4 hours waiting for my tires to be pulled and installed.
Ordering my tires on Tirerack.com has made my life lot easier.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you, Thomas, for sharing your experience. We truly appreciate your feedback and understand how important timely communication is; we’ll review our notification process to ensure customers are better informed moving forward. We appreciate you and you business and sticking with us!