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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,725
shipping
28,689
quality
29,249
This company responds to reviews on average within 1 day

Instant Feedback

529,120 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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20 Years of buying tires for all types of vehicles and never a disappointment.

Date of experience: July 1, 2025
South Carolina
1 review
0 helpful votes
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Too easy of an experience
July 12, 2025

From selecting my tires to them being dropped off at my front door, it was an experience that made such an impression on me that from now on, tire rack is my first stop every time

Date of experience: July 8, 2025
Georgia
1 review
0 helpful votes
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Great job
July 12, 2025

Experience was all positive, product met all expectations

Date of experience: July 15, 2024
California
1 review
0 helpful votes
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Got a couple tires to replace some that were damaged. Great deal on old product. Thanks Tire Rack!

Date of experience: July 1, 2025
North Carolina
1 review
0 helpful votes
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Excellent Company
July 12, 2025

I've been a tire rack customer for over 30 years. I've ordered several sets of wheels and tires, and everything is always top notch, fast delivery, and no issues

Date of experience: July 1, 2025
Virginia
1 review
0 helpful votes
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Tire purchase
July 12, 2025

Straight forward purchase and found the tires at a reasonable price.

Date of experience: July 1, 2025
Wisconsin
1 review
0 helpful votes
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Always on time and correct
July 12, 2025

Shipping is free and always on time along with the correct product, can't ask for more. I especially like the testing you do, it helps to make an informed decision.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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You guys are great
July 12, 2025

Excellent customer service. It was delivered fast. Good rate on tires

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Tire order
July 12, 2025

It's was Great. Just the right place to get new tires when you need them. I will be back to buy more!

Date of experience: July 1, 2025
Georgia
1 review
0 helpful votes
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Easy
July 12, 2025

Less costly and Simple. Warranty included and easy to ship to location of installation

Date of experience: July 1, 2025
Iowa
1 review
0 helpful votes
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Best way to get tires
July 12, 2025

Always get quality tires, correct order. And an unbeatable price

Date of experience: July 1, 2025
Colorado
1 review
0 helpful votes
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Been ordering from tirerack for years, never had issues and always honored road hazard claims, I get more headache from big tire stores then here, great quality great pricing.

Date of experience: July 1, 2025
Alaska
1 review
0 helpful votes
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Shipping to Alaska
July 11, 2025

Charging $80 to ship tire pressure monitoring system that cost $186 is too much.

Date of experience: July 1, 2025
Tim J. — TireRack Rep
9 months ago

Thank you for sharing your concern. Unfortunately the only option we have to ship to Alaska is air freight. We offer free shipping to the continental US for orders over $50.00. We have only charged you the $186 cost of the items purchased.
We apologize for the confusion.

Pennsylvania
1 review
0 helpful votes
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Expectations
July 11, 2025

Delivery delayed multiple times and rescheduling of install, not my decision

Date of experience: April 18, 2025
Elise B. — TireRack Rep
9 months ago

We apologize for the frustration that this has caused and we will look into this for you.

Indiana
1 review
0 helpful votes
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Always the Best
July 11, 2025

Tire Rack is consistently the best... products, resources and service. The Best.

Date of experience: July 1, 2025
Virginia
1 review
0 helpful votes
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They are owned by the same people. The cost should be cheaper for install.

Date of experience: July 1, 2025
Kansas
1 review
0 helpful votes
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4 new tires
July 11, 2025

They were a great price and came 2 days earlier than expected! Great experience!

Date of experience: July 7, 2025
Virginia
1 review
0 helpful votes
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Safe ride
July 11, 2025

My experience always been very efficient, and all around good place to shop when you're looking for a good deal and a quality tire.

Date of experience: July 1, 2025
Michigan
1 review
0 helpful votes
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Tire rack is great
July 11, 2025

They've always made it easy. I've used them a dozen times over the years.

Date of experience: July 1, 2025
Montana
1 review
0 helpful votes
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Super Easy!
July 11, 2025

Always have quick and easy order experiences. And delivery times are great also!

Date of experience: July 1, 2025