On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered 4 tires. All shipped same day, 2 arrived 1 day, the 3rd day later and the 4th took wrong sort journey over the weekend. All eventually arrived fine and I can keep my mount/balance appt.
Have picked up several orders from Windsor Locks warehouse. Always easy online orders and even easier pick up.
Never let me down, i am a loyal customer. A deal killer rotor didn't meet my expectations, no problem for me to return
Good pricing and selection of tires. Easy to place an order.
I ordered tires that said were in stock then got a call they were not and it was 3 months till they would be. The only other options for my needs would be almost double the price.
Great service always on time and great to deal with if issues
Tires were round and black. And they were made of rubber and some other stuff.
It very easy to walk through looking for the right tire and then to find a place to have them installed. It is always very nice to order tires from Tire Rack.com
I needed a new tire and had it delivered within 4 days. The best part of my shopping experience was the website suggesting affordable installation locations with estimates for my purchase.
I've had accurate and fast delivery with TireRack for the last 3 years.
Always good best prices out there. Will be buying tires for my truck soon
Ordered several hard-to-find tires and always pleased with delivery
I have been very impressed with the quality and thoroughness of the video track (and winter) reviews for multiple performance types. I was pleased to learn that one brand I have used as a "value option" (Kumho Ecsta) is actually well regarded, and just now, I have finished purchasing a new set of all-seasons for my Tesla Model 3 based on your video and text reviews. Thank you.
Great site to use I order nitro tires because you guys have some of the best prices would like to see the nitro invo in stock though
Haven't got the tires on yet. Waiting for the ties to ship then will have them put on
Some delays in previous order handled exceptionally well by the shipper. No impact to actual project timelines
Great website with all the information to make a good choice.
I have ordered at least 3sets of tires and just ordered third set of wheels. Everything has been delivered in perfect condition and was better than advertised!
My tires were delivered as promised with no hidden fees of stipulations. You folks are fair dealing. Your website is a breeze to navigate, while providing numerous quality tire choices with competitive pricing.
The site was easy to navigate and it was super simple to place an order. Moreover, your generous tire selections and fair prices have encouraged me to do further business with you in the future.
Great prices, easy pickup, easy to select, like review from actual people
Warrant and hazard process has been clarified for me for future purchases
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members