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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,687
shipping
28,651
quality
29,211
This company responds to reviews on average within 1 day

Instant Feedback

528,502 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Super Service
July 10, 2025

I love the next day service. I was in need of a tire. My new tire arrived the next day.

Date of experience: July 6, 2025
New Jersey
1 review
0 helpful votes
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Quick and easy
July 10, 2025

I come on for tires and I find them. A selection that is beyond what you'll find elsewhere.

Date of experience: June 30, 2025
California
1 review
0 helpful votes
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Simple and clear
July 10, 2025

Very positive with great variety and excellent value. Easy to compare products

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Easy ordering
July 10, 2025

Ordered the tires for my husband. They were delivered to Pep Boys and installed shortly after. The tires were as described. A very easy tire shopping experience

Date of experience: July 6, 2025
Connecticut
1 review
0 helpful votes
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It always works out fine
July 10, 2025

The prices are usually reasonable and the tires almost always come on time thank you

Date of experience: June 30, 2025
Pennsylvania
1 review
0 helpful votes
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Easy to order
July 10, 2025
Updated review

Great tires for Lexus on previous order... just in time for snow last year.

Date of experience: June 30, 2025

So easy to order and drop ship to my mechanic
September 29, 2024
Previous review

So easy to order and drop ship to my mechanic. Just hard to choose the tires which such good choices.

Date of experience: September 19, 2024
New Jersey
1 review
0 helpful votes
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Quick and easy.
July 10, 2025

Can always find the tires I need and a decent price, and being able to pick them up not far away is an added bonus.

Date of experience: June 30, 2025
Louisiana
1 review
0 helpful votes
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Quick delivery
July 10, 2025

Tire Rack delivers. I have ordered from TR several times. I am please with the selection and service.

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Excellent prices
July 10, 2025

Great. Good price and easy to navigate. And they follow up. And quick to solve if there's a problem

Date of experience: June 30, 2022
Arkansas
1 review
0 helpful votes
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Lesson Learned
July 10, 2025

Punctured one of my tires ($250) from a screw on the road somewhere. I usually buy all my tires from Tire Rack, but one pair I bought less than a year ago I bought someplace else for faster delivery. This punctured tire was one of that pair... Lesson learned...

I bought the replacement tire 2 days ago through Amazon (because their delivery was faster than the indicated timing on Tire Rack), but didn't like giving up the free Road Hazard warranty. Checked back here on Tire Rack where the delivery time was still indicating over a week to get the tire, but tried going thought the purchase to see the actual delivery. It turns out, actual delivery is tomorrow!

I cancelled my Amazon order and bought the tire with less than 24-hour delivery AND get the road hazard warranty. No brainer! I'm back to all tire purchases from Tire Rack from now on.

Date of experience: June 30, 2025
Arkansas
1 review
0 helpful votes
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I am a long-time user of tirerack. All my tires for the last 20 years.

I am not sure why my account information with vehicle history was lost. But other than that, all is good.

Date of experience: June 30, 2025
Colorado
1 review
0 helpful votes
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Simple buy for tires.
July 10, 2025

Easy purchase, website easy to use. Great to also have $80 rebate on 4 new tires.

Date of experience: June 30, 2025
Texas
1 review
0 helpful votes
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Very easy and fast.
July 10, 2025

Last time I ordered tire I went to pick them up and have never had any issues. They are always quick and helpful when I need help making sure that the tires are correct

Date of experience: February 7, 2025
Georgia
1 review
0 helpful votes
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Ease of use
July 10, 2025

Website is very easy to use. I have used it many times! It is my go to for tires.

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Great service and fast shipment
July 10, 2025

As always, the tires was shipped out to me very quickly. And their customer service is excellent. Will definitely purchase in the future again.

Date of experience: July 6, 2025
Pennsylvania
1 review
0 helpful votes
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Love this place
July 10, 2025

This has been the best place to get my tires. They will even put your tires on if needed.

Date of experience: June 30, 2025
Virginia
1 review
0 helpful votes
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Just couldn't complete the scheduling for the installation of the tires. Page loaded but wouldn't allow us to pick a time. Otherwise, this is our 5th vehicle we've used TireRack for. Always great.

Date of experience: June 30, 2025
Virginia
1 review
0 helpful votes
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Grateful
July 10, 2025

Decent, thank you for following up with my order. Sincerely

Mike

Date of experience: June 30, 2025
Michigan
1 review
0 helpful votes
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Very helpful staff. Can't beat the tech articles and knowledge base!

Date of experience: June 30, 2025
New York
1 review
0 helpful votes
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Everyone i do tires for and my own get bought from here. Never had a problem, probably the 20 set of tires I've purchased from this company.

Date of experience: June 30, 2025

It was fine
February 20, 2023
Previous review

It was fine

Date of experience: February 20, 2023