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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I love the next day service. I was in need of a tire. My new tire arrived the next day.
I come on for tires and I find them. A selection that is beyond what you'll find elsewhere.
Very positive with great variety and excellent value. Easy to compare products
Ordered the tires for my husband. They were delivered to Pep Boys and installed shortly after. The tires were as described. A very easy tire shopping experience
The prices are usually reasonable and the tires almost always come on time thank you
Great tires for Lexus on previous order... just in time for snow last year.
So easy to order and drop ship to my mechanic. Just hard to choose the tires which such good choices.
Can always find the tires I need and a decent price, and being able to pick them up not far away is an added bonus.
Tire Rack delivers. I have ordered from TR several times. I am please with the selection and service.
Great. Good price and easy to navigate. And they follow up. And quick to solve if there's a problem
Punctured one of my tires ($250) from a screw on the road somewhere. I usually buy all my tires from Tire Rack, but one pair I bought less than a year ago I bought someplace else for faster delivery. This punctured tire was one of that pair... Lesson learned...
I bought the replacement tire 2 days ago through Amazon (because their delivery was faster than the indicated timing on Tire Rack), but didn't like giving up the free Road Hazard warranty. Checked back here on Tire Rack where the delivery time was still indicating over a week to get the tire, but tried going thought the purchase to see the actual delivery. It turns out, actual delivery is tomorrow!
I cancelled my Amazon order and bought the tire with less than 24-hour delivery AND get the road hazard warranty. No brainer! I'm back to all tire purchases from Tire Rack from now on.
I am a long-time user of tirerack. All my tires for the last 20 years.
I am not sure why my account information with vehicle history was lost. But other than that, all is good.
Easy purchase, website easy to use. Great to also have $80 rebate on 4 new tires.
Last time I ordered tire I went to pick them up and have never had any issues. They are always quick and helpful when I need help making sure that the tires are correct
Website is very easy to use. I have used it many times! It is my go to for tires.
As always, the tires was shipped out to me very quickly. And their customer service is excellent. Will definitely purchase in the future again.
This has been the best place to get my tires. They will even put your tires on if needed.
Just couldn't complete the scheduling for the installation of the tires. Page loaded but wouldn't allow us to pick a time. Otherwise, this is our 5th vehicle we've used TireRack for. Always great.
Decent, thank you for following up with my order. Sincerely
Mike
Very helpful staff. Can't beat the tech articles and knowledge base!
Everyone i do tires for and my own get bought from here. Never had a problem, probably the 20 set of tires I've purchased from this company.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

