Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Tire Rack offers plenty of tire options for the staggered tire setup on my 2007 Mustang GT along with tire options for all of our vehicles. Tire Rack has a tire for performance, truck or everyday vehicles at competitive prices.
Tire Rack always has the best prices on tires and a huge selection to choose from.
Called in, spoke with Ozzy. He was awesome, walked me through sizes and gave me all the information I needed
Seamless and worry free. My order was delivered to choice Tires who followed up with me all the way. Installation was also timely.
The New Michelin Defender 2 tiers made a huge difference in the ride and headlining of the Camry. It is quiet and hugs the road. It has always been a great car but now is if it were new. I drove from Seattle to Palm Springs and it was delight.
Tires arrived quickly. Great Service. I ordered the newly released Hoosiers for Autocross. Would buy again.
Website contains all the information needed, installer that was recommended was great to work with.
Called for ordering info. Jax answered right away and was very helpful in filling out the location information for the installer.
4 sets from TireRack. Tried their Roadside Assurance, found it to be perfect and prompt. Buying another set. These guys ROCK!
I was able to order the exact set of tires that I needed. They arrived within two shipping days!
Shipping was great. No issues with any of the tires. I wish I knew about the roadside assistance :)
Very helpful staff and installers. We have tires checked on other vehicles.
Easy to order with my saved vehicle. Found my tire for a good price and quick shipping.
Continue to love doing business with TR. Detailed research (videos and written, along with tabular comparisons by tire categories. Helpful staff, fast free shipping.
Tire selections terrific and an easy to navigate interface.
Never an issue tires are always correct. Have purchased from tire rack for more than 25 years.
Great service, easy returns. Website is very helpful and easy to travel
When you buy something online you just want reliability. Give me my product as fast as you can and let it be what I ordered. Hands down this is the best place for tires.
Tire Rack always carries the options I'm looking for, with excellent product information for comparison shopping. And, in this case, I found an excellent substitute product on sale.
Almost ordered the wrong tires but tire rack called to make sure it was correct, really saved my butt!
Have provided good tires for a good price and have given good service
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

