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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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When I ordered a size different than the stock tire size, a customer service rep called to make sure I did not make a mistake, good customer service.
Good, pricier than discount tire website for some reason tho, despite being same company
I'm using TireRack for all my vehicles private and company. Always good choices and fast shipping.
They are pros. Last time the rep called me and recommended different tires for one of my trucks because of the heavy loads. That alone shows you that they care.
Delived at dark 1 1 1 1. Kkkkk! Kkkkkkkkk,,,,,,,,,,,,, mmm,,, 1
I always can find what I need at a great price thanks. See you next time
Ordered tires through Tire Rack a few times always a convenient experience
Having an account expedites the ordering of tires and no waste of loss of time because the tire sizes are in their database.
Website will not allow me the options to pick up from distribution center in doorville.Like I have done with previous orders
Quick search and quick checkout. Have bought tires here many times and will continue to do so.
Many tires ordered for many different vehicles and always completely satisfied.
Smooth operation that made the purchase easy and a great price
We have ordered our tires for BMW, Porsche and now our Maserati. Tire Rack has the best prices and customer service out there. Thank you!
Great price after researching the tires needed for my SUV. Seamless shipping and installation by 3rd party America's Tire Company. Would purchase from TireRack again!
Always a good deal and experience! Tire Rack has always been my first choice.
Fast delivery and great customer service 10/10. Would recommend highly!
Good tires at a fair price with fast delivery.Writing this as they wanted 50 characters
Quick to order and quick to deliver. I have used Tire rack many times.
Always get exactly what I order and shows up on time. They are my go to rim and tire company
Wheels were as described and still looked great when I sold my truck recently
Good website, competitive prices and free shipping, always come for tires and brake rotors. Wish LA warehouse would stock brake rotors though.
Calls not returned and messages left. Finally went back online to order again.
Clarence, I’m truly sorry for the trouble you experienced and the delayed response—that’s not the level of service we aim to provide. Thank you for your patience and perseverance; we appreciate your feedback and are committed to making sure future interactions go much more smoothly. If you need any assistance or have concerns, please don’t hesitate to reach out directly.
Good source for my Toyota tires and wheels. They lasted longer than Car
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Unfortunately while we have the tires in stock in some of our DCs we had sold out in our Atlanta are DC and the manufacturer does not have inventory of this tire to fill our orders that have been in place for several weeks.
We apologize for the frustration this has caused and appreciate your business.