Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Made a mistake ordering and called customer service and they walked me thru it. Thanks Maggie
Have bought tires from tirerack before and never been disappointed, fair prices and great quality
Everything went good
Prompt service
Thank you!
Will return again
Ordered 4 tires 11/2024. I had picked-up debris today, tire was unable to be repaired. Submitted a claim, preapproved and new tire ordered within minutes.
Had too put in a road hazard claim, very helpful and easy process
Tire Rack has always been reliable and good value. I am a repeat customer many times over since the 1990s. I would highly recommend their process to any Enthusiast looking for affordable upgrades in handling & performance.
Tire Rack provides important information to help make informed decisions. Ordering is easy and painless. Shipment is super fast! This is my second purchase of four tires.
Great to do business with. Great selection of tires and great delivery. When I talked to person from Tire Rack he told me which make and model tire would be best for my car. Has worked out great!
I was replacing tires on my Ford Ranger, but the model was no longer available. I tried ordering a different model tire, and TireRack texted me to determine the correct tire I needed. I appreciated the help.
Tire rack is a trusted place to buy tires for me, I have bought a set of wheels and tires before and the experience was great
It was fantastic. I =t was very easy and working the installer was very efficient and quick.
I have been a long time customer and will continue purchasing my tire from The Tire Rack.
Closeouts are crazy good! Delivery in two days is fantastic!
Paid $900 and saved 1200 + taxes and state charges! They are on clearance so you better be checking.
Every heard of survey fatigue... asking for reviews has gotten as bad as tipping. Sheesh it was simple single tire order
This website is very help filtering tires that only fit your model. Top notch and great prices.
Fast, free shipping! Sometimes next day delivery. The fact that a real person calls you the day of or before delivery to Thank you & let you know the tires will arrive soon is why I will never buy tires from another company!
I get the same tires every couple years. No matter where I move to, I am always able to get them onto my car. Love them.
I have bought tires from tire rack number of times highly recommend them. I had a bad tire and they sent me a new one to fix the issue.
Good experience and they backup their products easy to replace bad tires.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

