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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Great products, quick delivery great price 12 more characters to go
Tirerack.com delivered the tires on Wednesday and on my car by Thursday.
Makes ordering tires so easy. Thanks TireRack!
Order from tire rack and delivery was relatively fast less then a week, and everything was transparent as for as cost.
TR always makes tire shopping simple and easy. Why anyone goes to a chain tire shop to have them put on chemo no name tires is beyond me? Always a quality selection and transparency with the customer reviews on their site.
Items always arrive as promised or sooner and appropriately packaged.
I ordered tires a couple years ago. Everything went smoothly. I got to the location pop my truck. They put the tires in and I was good to go.
All went well ordering from internet, great price and shipping to installer super easy.
Very good experience I like your selection and ease of website use
The delivery was split up by days, but other than that everything went perfectly Thank you!
Loved all the different options and good prices! Thank you
Couldn't be any easier ordering the tires I want and having them at my door in 2 days. Not having to deal with a tire shop jacking up the price and having to buy their tires makes Tire Rack a much better way to buy tires.
The wheels are very nice, mounted and balanced, right to my door. Mounted right up and my car has never driven better!
Tire rack makes it easy. You don't have to think about all the boring details like mounting, balancing, hub centric rings, lug patterns and lug nut size. They have it all sorted out for you.
Tire rack previously delivered a wheel and tire package to me that was packaged expertly with all the necessary hardware. The install was painless and gratifying. It was some time ago, but I am still rolling on the wheels on a different vehicle that happens to have the same bolt pattern and acceptable offset.
Klunky check out routine and it's ridiculous that you require 50 characters as mandatory to give feedback. Now you have 50... it's a klunky check out process that could be streamlined to a far greater extent especially for repeat customers even if they don't want to go through the gawdawful password set up for 1 purchase every 3 years.
When I hit continue, it reverts back to home page & I had to start over.
Great experience! Shipping was fast and always order all my tires from tirerack!
Last time I ordered, I thought I'd be waiting much longer but the shipping came promptly and the tires were in perfect condition, even after shipping.
Good experience and would recommend the service to friends and neighbors.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

