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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Received my tires in 1-2 days which said It would arrive in 4 days. I got a notification
Super fast delivery, cannot find a better price on the internet or anywhere.
Found the tires I was looking for at a really good price. Opted to pick them up at a nearby distribution center, so got an even BETTER price. Install with the local Firestone shop was a... bit of trouble. But they finally got installed and are great tires.
Amazing service and easy to order online! Quick delivery service also! Fair pricing! Worth every penny since we got a snow storm a couple of days after getting tires put on... handled great in the snow, uphill, downhill, turns and stops! Highly recommend!
I loved having the option to checkout as a Guest rather than creating an account (I have too many to remember them all); the checkout was super easy, the availability of different products was very nice and the reviews/ratings of each was incredibly helpful, the price was very reasonable, and the order came within 2 days when it was expected to take 4. I will be doing all of my tire shopping here from now on!
My order and delivery went smoothly, even at a time when deliveries tend to be delayed.
Credit card was declined. Order was held open anyway. Payment finally went through, and I STILL received my order ON TIME when I expected it to be delayed at least two days.
Tire rack still had some of the brake/rotor combination that I like in stock - just not in one location. It gets tough when you want parts for a 2004. Everything was great and went as scheduled.
From ordering to delivery Tire Rack made this so easy. Great description of product and delivery was prompt. Will definitely purchase from you again.
I ordered the wrong size at first. I called the next morning and was able to change it (with out having to send them back)! Thanks.
Just got the tires installed the other day and it is a great improvement from my previous ones
Had a horrible experience trying to buy new tires at Costco. Had to deal with a rude manager that obviously had no idea what he was talking about when he told me I needed run flats for a Tesla.
A friend recommended tire rack so I ordered a set of tires. Less than 24 hours after my order I got a call and an email from Lee explaining that even thou I ordered good tires I got the wrong model for my car.
He helped me choose the tires that I needed for my car and was extremely helpful and courteous.
I hope I won't need new tires anytime soon, but if I do Lee will be getting my business again!
Super easy, super fast, contact-less delivery to the back of my car
Straight forward - so far. Tires arrived in one day as promised.
Tire rack is really the best. I simply couldnt believe my rims and tires arrived three days after I placed the order. But they did! When it comes to Tirerack the Terminator said it best... Ill be back!
Needed a couple tires to replace my older ones. Tire Rack had great prices and they walked me through getting the correct replacement tires, very easily.
TireRack went above and beyond to make (me) a customer happy
Loved being able to repeat buy the same tires very quickly, delivery was fast - next day, sooner than promised. Only negative is the price went up a bit since my last purchase.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

