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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,244
value
28,605
shipping
28,569
quality
29,129
This company responds to reviews on average within 1 day

Instant Feedback

527,186 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Thank you for a great job filing my tire order. They arrived a day early.

Date of experience: December 17, 2020
Tennessee
2 reviews
0 helpful votes
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Great service
December 17, 2020

Tire came really quick! Very impressive! It only took 2 days. Thanks Tire Rack!

Date of experience: December 17, 2020
Missouri
1 review
0 helpful votes
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TPMS Electronic Tool
December 17, 2020

Tire Rack beat the price from other sellers I looked at for a new ATEQ VT37 by over $100. Tire Rack shipped immediately and I got the tool in only a few days. This is first class service. Thanks

Date of experience: December 17, 2020
North Carolina
1 review
0 helpful votes
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New tires
December 17, 2020

Ordering was easy, and delivery was quick. Tires look good, have not installed yet.

Date of experience: December 17, 2020
Georgia
1 review
0 helpful votes
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Tire Rack made it super easy
December 17, 2020

I didn't really know what I was doing ordering tires for the first time, but the staff at Tire Rack was very helpful. They were friendly and fast. I received my order of 4 tires sooner than expected, in only a few days!

Date of experience: December 17, 2020
New Jersey
1 review
0 helpful votes
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Amazingly fast service!
December 17, 2020
Updated review

My last order arrived before the expected delivery date. It's why I'm back again! My second order arrived ahead of schedule as well!

Date of experience: December 17, 2020

My last order arrived before the expected delivery...
December 10, 2020
Previous review

My last order arrived before the expected delivery date. It's why I'm back again!

Date of experience: December 10, 2020
Florida
1 review
0 helpful votes
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Great tires and service
December 17, 2020

Had a good experience from tire rack's side and the install was ok but that's not this company's fault even though it was one of their suppliers.

Date of experience: December 17, 2020
Colorado
1 review
0 helpful votes
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Great prices and easy pickup
December 17, 2020

The website couldn't be any easier to navigate and the order and pickup process was a breeze! The prices seem to be the same as what the "cost" price is for local tire shops, therefore removing the middle-man markup, and can't be beat! Will absolutely continue to buy tires from here and will tell anyone who needs tires to shop here!

Date of experience: December 17, 2020
Minnesota
1 review
0 helpful votes
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Great
December 17, 2020

Easy and quick. Great deal and fast service. Highly recommend

Date of experience: December 17, 2020
Colorado
1 review
0 helpful votes
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A tire rack rep called me shortly after I placed my order for Michelin tires for my '15 Honda Fit. He informed me these were hard wall tires for heavy loads and would not handle bumps well at all. Over a short conversation the rep pointed me to a size wider Continental tire that fits my stock Fit rims. The tires are rated 8s and 9s for Dry, Wet and Snow as I was looking for and handle perfectly on packed snow. They were also $60 cheaper for all four tires.

Date of experience: December 17, 2020
California
3 reviews
1 helpful vote
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Excellent service and quality
December 17, 2020

As always Tire Rack delivers on time and budget. My favorite tire ordering experience.

Date of experience: December 17, 2020
Kentucky
1 review
0 helpful votes
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Fast
December 17, 2020

Great prices, checkout was a breeze, and fast free shipping. Can't ask for more than that. Thank you!

Date of experience: December 17, 2020
Virginia
1 review
0 helpful votes
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Quick and easy
December 17, 2020

Received my tires in 1-2 days which said It would arrive in 4 days. I got a notification

Date of experience: December 17, 2020
California
1 review
0 helpful votes
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Great bargain
December 17, 2020

Super fast delivery, cannot find a better price on the internet or anywhere.

Date of experience: December 17, 2020
Georgia
1 review
0 helpful votes
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Fast and easy
December 17, 2020

Found the tires I was looking for at a really good price. Opted to pick them up at a nearby distribution center, so got an even BETTER price. Install with the local Firestone shop was a... bit of trouble. But they finally got installed and are great tires.

Date of experience: December 17, 2020
Pennsylvania
1 review
0 helpful votes
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Worth every penny for snow tires!
December 17, 2020

Amazing service and easy to order online! Quick delivery service also! Fair pricing! Worth every penny since we got a snow storm a couple of days after getting tires put on... handled great in the snow, uphill, downhill, turns and stops! Highly recommend!

Date of experience: December 17, 2020
Pennsylvania
1 review
0 helpful votes
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Easy, Affordable, and Fast!
December 17, 2020

I loved having the option to checkout as a Guest rather than creating an account (I have too many to remember them all); the checkout was super easy, the availability of different products was very nice and the reviews/ratings of each was incredibly helpful, the price was very reasonable, and the order came within 2 days when it was expected to take 4. I will be doing all of my tire shopping here from now on!

Date of experience: December 17, 2020
Connecticut
1 review
0 helpful votes
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My order and delivery went smoothly, even at a time when deliveries tend to be delayed.

Date of experience: December 17, 2020
Colorado
1 review
0 helpful votes
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Impala SS tires
December 17, 2020

Credit card was declined. Order was held open anyway. Payment finally went through, and I STILL received my order ON TIME when I expected it to be delayed at least two days.

Date of experience: December 17, 2020
Pennsylvania
2 reviews
0 helpful votes
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Old Car parts
December 17, 2020

Tire rack still had some of the brake/rotor combination that I like in stock - just not in one location. It gets tough when you want parts for a 2004. Everything was great and went as scheduled.

Date of experience: December 17, 2020