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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I always order my tires from them (after getting a recommendation from my dealership). I do the research, then get the tires from the them since they are always the cheapest. I have the tires sent to the dealership/mechanic and they put them on for me. It's much cheaper than any other places I've seen.
Avoid ordering from their website. If they send you the wrong tires, they will not credit the amount of shipping (both ways) if you return it. This is even in the case where it is their error. They also are claiming an unrealistic amount for shipping and are turning a pretty good profit without selling the customer anything! When you try to call their customer service, they are also rude.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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