Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,244
value
28,609
shipping
28,573
quality
29,133
This company responds to reviews on average within 1 day

Instant Feedback

527,230 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Got tires
December 19, 2020

Tires were received timely and in good condition. No problems

Date of experience: December 18, 2020
Indiana
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Tire purchases
December 19, 2020

They arrived at different times but all came within a timely manner

Date of experience: December 18, 2020
Montana
1 review
0 helpful votes
Follow Wesley E.
Unfollow Wesley E.
Share Review
Report Review

Great
December 19, 2020

They got the tire order in and shipped in one day. The free two day shipping was awsome, and made the whole experience quite great.

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
Follow Larry X.
Unfollow Larry X.
Share Review
Report Review

Thanks guys
December 19, 2020

I received my order in a reasonable time. I easily navigated the website to find what I needed.

Date of experience: December 18, 2020
Kentucky
1 review
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

Quick
December 19, 2020

Ordering was easy and they got here quickly. Would order from them again.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
Follow RITCHIE S.
Unfollow RITCHIE S.
Share Review
Report Review

Fast Shipping
December 19, 2020

Fast shipping exactly what the date describe on the website. However, the box that came in was falling apart. Luckly no parts fell out. Looks like it was piece together. Don't care about the box but at least tape it a bit more to patch up the holes in the box. Would give it a solid 5 star but the flimsy box that came in made it a 4 star.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

Speedy service, excellent quality!
December 19, 2020

My go-to place for tires. Good quality products and excellent service.

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
Follow Ian X.
Unfollow Ian X.
Share Review
Report Review

Great wheel/tire package
December 19, 2020

Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package
Great wheel/tire package

Date of experience: December 18, 2020
Illinois
2 reviews
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Tire rack nailed it.
December 19, 2020

Got a nice price on 4 new tires for my van. I picked them up in South Bend and had them installed. No drama! Less than an hour all set. Great job guys!

Date of experience: December 18, 2020
Alaska
1 review
0 helpful votes
Follow Edmund Y.
Unfollow Edmund Y.
Share Review
Report Review

Great Experience
December 18, 2020

Super quick and easy to figure out what you want with a great amount of information to make an informed decision along with great support staff. Items shipped and arrived ahead of time.

Date of experience: December 18, 2020
South Carolina
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Share Review
Report Review

Run Flat Tires
December 18, 2020

Prompt service; timely delivery to my local installer.

Date of experience: December 18, 2020
Illinois
1 review
0 helpful votes
Follow Aladino G.
Unfollow Aladino G.
Share Review
Report Review

Consistently quality
December 18, 2020

Been using for years. Reliable, affordable and efficient.

Date of experience: December 18, 2020
Iowa
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Fast Delivery
December 18, 2020

My tires were delivered to the installer in 2-3 days. Tire Racks website is easy to navigate and ordering is easily accomplished. Highly recommend Tire Rack.

Date of experience: December 18, 2020
Massachusetts
1 review
0 helpful votes
Follow DARREN R.
Unfollow DARREN R.
Share Review
Report Review

Easiest around
December 18, 2020

Easy as could be to order and tired to 18 HOURS to get to my house via UPS. Thats just unheard of in my area

Date of experience: December 18, 2020
Florida
1 review
0 helpful votes
Follow Juan R.
Unfollow Juan R.
Share Review
Report Review

Great shoping experience
December 18, 2020

Great and convenient. 3 days delivery on an item with great pricing, the only problem was that the installation service place charged more than it was said by tire rack

Date of experience: December 18, 2020
Virginia
1 review
0 helpful votes
Follow Angela A.
Unfollow Angela A.
Share Review
Report Review

Super easy way to buy tires
December 18, 2020

Great experience and Quick delivery. Will definitely use again

Date of experience: December 18, 2020
New York
1 review
0 helpful votes
Follow Nathan O.
Unfollow Nathan O.
Share Review
Report Review

Quick shipping
December 18, 2020

Quick and easy purchase. Fast shipping. Would highly recommend.

Date of experience: December 18, 2020
Vermont
1 review
0 helpful votes
Follow Joshua K.
Unfollow Joshua K.
Share Review
Report Review

Great Service
December 18, 2020

Customer service was excellent. Delivery was very fast.

Date of experience: December 18, 2020
California
1 review
0 helpful votes
Follow Jeffery N.
Unfollow Jeffery N.
Share Review
Report Review

Go to go
December 18, 2020

Received my order as promised. Very fast and efficient. Thank you.

Date of experience: December 18, 2020
South Dakota
1 review
0 helpful votes
Follow Kathi E.
Unfollow Kathi E.
Share Review
Report Review

Winter tires
December 18, 2020

Everything was flawless other than the 120.00 rebate for the tires I bought did not have a expiration date on the site, and had to fill out additional paperwork to hopefully get the rebate

Date of experience: December 18, 2020