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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I always come to tire rack first when shopping for tires. I find the reviews, and ratings, and test results very helpful. Their prices are often the best and delivery is always fast.
I was upset to learn that road hazard insurance did not cover me unless I first reported the road hazard and applied for the insurance before getting their replacement tire. Well I had photos of the road hazard damage, I was told it was too late to submit them because I needed to contact Tire Rack first. It ended up costing me about $300 for a new tire that should have been covered by road hazard warranty.
I had Marcos provide me with good information on wheels I was looking for he helped my out with what I needed
Ordered tires to go to my favorite shop. Prompt shipping. Tires as ordered.
Awesome selection and decision tools to help sort through the many options. Installation options are great also!
I never have any issues ordering from Tire Rack, and their prices can't be beat.
Iv used tire wrack several times always has great speedy service, tire availability, and prices to work with any vehicle flexibly. I'll use again
Every purchase on this website has been so smooth, they'll even call you if it seems like you've placed the wrong tire size for your vehicle to make sure you're safe and everything will work!
Efficient, informative online ordering, prompt delivery and good value. Our household has been a TireRack customer for many years.
I've ordered sets of tires for my Toyota Corolla and they came quickly! The tires have lasted long enough for me to replace them and order a set to replace them. Good quality tires & quick shipping!
Tires are reasonable, drop shipped, free shipping, autos saved in your garage. Thls is my first stop and I rarely need to go elsewhere. I love the ease of shopping and the customer service.
Happy returning customer. I love the free shipping.
I have found in both cases tires to be cheaper with Tire Rack than any other competitor that ship to my area. I am on a sincere budget and they have always over exceeded expectations. Thank You Tire rack Jennifer
Thank you for making this quick easy and painless.
It was a fine experience also found what I was looking for
It was very easy to find and order my tires, and they arrived on time
I've been using Tire Rack for about 20 years and I have never had a bad experience with ordering, delivery or customer service. Thanks!
The rims look great. Came in quickly. I was able to use Affirm for payments. The interface was easy to use. I was even able to set up the installation at the time of order.
Many tires and wipers all good experiences and great products/prices
TireRack has been around for a long time and was always a resource as soon as I started getting into cars. What tires does this car need? TireRack will have the answer. What options do I have for my car? TireRack will have the answer.
I love tire rack. I always get my tires from them as it is usually a good value and also shipping is quick.
I have bought many sets of tires and wheels from tire rack and have never had any issues. For the last 15 years, Tire Rack has been my go to supplier for tires for our vehicles.
We have 4 vehicles - Audi TT-RS, 2024 4Runner, 2020 Power Wagon and a 1984 Jeep Scrambler that we keep in good tires at all times. Thanks to Tire Rack we are able to keep things rolling down the hiway or the trails.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

