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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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My experience with tire rack has been amazing. I order my tires one day and then the next they were at my door like promised in less then a day.
Ordering wheels and tires was extremely easy. Only downside was 3 wheels and tires showed up next day and I had to wait 3 additional days for the fourth to show up. Other than that it was a great experience.
I went on the website and selected my wheels and tires within a matter of minutes. They were shipped out the same day and delivered on the following day. The website is super easy to manage and the fact thay my order was the delivered the next day is impeccable.
I always have good experiences with Tire Rack they are fast and prompt when shipping your products.
Have a great experience and have nothing to complain about.
Ordered tires for my Tundra in the afternoon they arrived the next day. Super fast shipping and the selection of tires was great. Found the ideal ones for my truck at a great price.
I ordered 8 tires. 6 tires arrived the next day. The last 2 arrived the following day. My old tire shop had told my it would take 2 weeks to get the tires I wanted. The tire installer The Tire Rack recommended checked the alignment on both of my cars. On one car they said the alignment was perfect so they didn't need to make any adjustments and they didn't charge me anything. Wow, honesty and great service!
Picking up my online order from Tire Rack's distro was simple, straightforward and easy. Definitely worth the drive to save $40. I'm happy they offer that.
EZ with no worrying about wrong or missing orders, staff & customer service is excellent very professional
Not only was it easy to locate and order the winter tires I (thought I) needed - when I accidentally ordered two in the wrong size - the sales team at Tire Rack noticed this, and proactively contacted me to make sure I submitted my order correctly. Excellent customer service, and the tires arrived in less than 2 days!
By the time I got the tires, and mount and balanced and added hidden charges I could have done better at a tire shop
Wow Tire Rack is fast and have been for a long time - well before Amazon raised the bar. Wipers fit great!
Easy web navigation. Numerous choices. Great prices.
Tire rack always has affordable prices and top quality tires! I've been going to tire rack for years now.
Tire Rack and installer performed flawlessly; I am a repeat customer for that reason
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

