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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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These had good ratings but after I've had them on my car a week, im embarrassed to use the brakes because they're extremely loud squeeking and the amount of dust on the fronts is unreal. Im not happy with these whatsoever. My photo is from a full day of driving around town.
(Order ID: MP*******968)
Simple process from ordering to delivering to the install shop. Only issue was the fees estimated by tire rack were half the cost. It was a big surprise to have to pay double what tire rack estimated to get the tires installed.
They were exactly the tires I was looking for and the price was perfect! Highly recommend!
Ordered before Christmas and the tires arrived two days later.
The delivery Driver gets five stars for attempting the long and steep driveway after a snow storm!
Tires were mounted yesterday and are great!
Shop around and you'll see they have the lowest prices on a lot of stuff. And I ordered at 2pm one day and it was literally delivered the next day from 2 states away with free shipping. This is the 3rd time I've ordered from here.
Tires showed up when promised, installer was happy to put them on.
My order was to be delivered to a shop on a Thursday by noon. It was delayed a day, no biggie. Bring my car in the next day at noon and the tires still haven't arrived, I kill a little time and the tires show up at 145. Great, except that only 3 of the 4 tires showed up. The 4th tire arrived on Saturday.
The installer didn't notify me that my tires had arrived, as they had in the past. The installation price was slightly higher than the amount noted by Tire Rack. The installer was incredibly slow, having taken just short of 3 hours to install 4 tires. There were no problems noted and the store was not overly busy. My car went on the rack about 15 minutes before my scheduled appointment time so there was nothing in front of it to cause the delay. They appear to have new management compared to my prior visits. Very slow. Not overly friendly.
The price was fair and delivery time was great. Having them installed tomorrow but as of today I am pleased with this product.
I'm amazed how fast these got here! Pretty impressive.
Tire Rack was for quick with my order and the gentlemen that delivered my tires where very professional.
Fast and easy, good service, great update with every move and the tires are excellent
I am glad that I was able to get what we needed. It was supper easy to get our order
Extremely quick and reliable service. Thank you very much
I got a fantastic deal on Pirellis that I couldn't find through any other retailer for nearly the same price. This is my second purchase through Tire Rack. I'm very satisfied with my purchase and plan to use them again in the future.
Fast shipping, great pricing and properly received product.
Question?!, Why do you have any installation shops on a list that YOU furnished to me!, that can't mount every size tire you sell?, Long story short, my car has a"staggered fitment"(rear tires wider than front), they tell me that they don't have the equipment to mount a 255/35/19 size tire. Huh?, I found a shop that could AND they didn't charge me as much as I would have had to pay tire rack's installers!, Tire Rack put me through UNNECESSARY HASSLE!, I SERIOUSLY DOUBT!, THAT I WILL EVER!, ORDER TIRES ON LINE AGAIN!, I now see that you're better off taking the time and spending the extra money to go to a place that offers you "one stop shopping"!. Because once they get your MONEY!, YOUR ON YOUR OWN!
Ordered on January 5th, received tired next day! Can't beat their prices - highly satisfied.
Very good description and review of product. I was very surprised with the next day delivery.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

