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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,682
shipping
28,646
quality
29,206
This company responds to reviews on average within 1 day

Instant Feedback

528,370 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great Service
March 18, 2021

Had an amazing experience and the website & customer service got my tires the very next day after ordering.

Date of experience: February 14, 2021
District of Columbia
2 reviews
0 helpful votes
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Excellent timely service!
February 14, 2021
Updated review

Fast shipment and good advice to select a reliable installer.

Date of experience: February 14, 2021

Great!
February 8, 2021
Previous review

Great!

Date of experience: February 8, 2021
Pennsylvania
1 review
0 helpful votes
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Multi time buyer here
March 18, 2021

I have been buying from Tire Rack for years & will continue to do so. Great prices, free shipping & I have them ship directly to my mechanic. I ALWAYS get my tires VERY fast, sometimes in less than 12 hours!

Date of experience: February 14, 2021
Wisconsin
1 review
0 helpful votes
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Another great experience with Tire rack.
February 14, 2021
Updated review

Tire Rack has always made it easy to find what I need.

Date of experience: February 14, 2021

Tire Rack has always made it easy to find what I need
February 8, 2021
Previous review

Tire Rack has always made it easy to find what I need.

Date of experience: February 8, 2021
Iowa
1 review
0 helpful votes
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Great tires, good price
February 14, 2021
Updated review

I like being able to shop through tire rack. This is my second order through them. My only issue is that I wasn't informed that my new wheels required different lug bolts therefore I needed a new set of locking lug bolts. Then they wanted to charge me for shipping. Not okay with that. Also, it'd be nice if they offered a military discount.

Date of experience: February 14, 2021

Great tires, good price
February 14, 2021
Previous review

I like being able to shop through tire rack. This is my second order through them. My only issue is that I wasn't informed that my new wheels required different lug bolts therefore I needed a new set of locking lug bolts. Then they wanted to charge me for shipping. Not okay with that. Also, it'd be nice if they offered a military discount.

Date of experience: February 14, 2021
Pennsylvania
1 review
0 helpful votes
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Great customer service
March 18, 2021

Had a call to verify shipping address. Worker was super pleasant and very helpful!

Date of experience: February 14, 2021
North Carolina
1 review
0 helpful votes
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Great idea!
March 18, 2021

Ordered the tires I needed, had them shipped to the installer, made an appointment to have them installed in my driveway and ultimately had new tires on my car in 72 hours, contact free! No waiting in a service waiting room etc.

Date of experience: February 14, 2021
New York
1 review
0 helpful votes
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Great experience
February 14, 2021

Shopping was easy and the mobile tire installer they recommended was great.

Date of experience: February 14, 2021
Georgia
1 review
0 helpful votes
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04 Odyssey
February 14, 2021
Updated review

Good so far. Plenty of information such as fitment, reviews, etc. Speedy delivery. Pirelli tires are Grrrrrrrreat. Highly recommend Tire Rack on ALL POINTS.

Date of experience: February 14, 2021

Good so far
February 8, 2021
Previous review

Good so far. Plenty of information such as fitment, reviews, etc.

Date of experience: February 8, 2021
New York
1 review
0 helpful votes
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Great Product
February 14, 2021
Updated review

Always had a good experience when purchasing from this company

Date of experience: February 14, 2021

Always had a good experience when purchasing from this...
February 6, 2021
Previous review

Always had a good experience when purchasing from this company

Date of experience: February 6, 2021
Colorado
1 review
0 helpful votes
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Great wheels.
February 14, 2021

Good price. Looks great. Easy to mount tires on. Were in stock for pickup. I'm in denver

Date of experience: February 14, 2021
Ohio
1 review
0 helpful votes
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Fast delivery
March 18, 2021

Delivery was within 2 days as promised. Product exactly as described, overall great experience.

Date of experience: February 14, 2021
Michigan
1 review
0 helpful votes
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Amazed at the ease
March 18, 2021
Updated review

It was easier than expected. The tires I bought were $110 cheaper on Tire Rack. This saved me over $400 with installation. I've definitely told my friends

Date of experience: February 14, 2021

Seems quite simple
February 8, 2021
Previous review

Seems quite simple

Date of experience: February 8, 2021
Ohio
1 review
0 helpful votes
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Great experience from order to delivery! Will definitely use them again.

Date of experience: February 14, 2021
Arizona
1 review
0 helpful votes
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Had to rebalance wheels
February 16, 2021

Tires were sent at 85 psi which is 25 psi over the allowable limit per tire standard. Once installed on my vehicle, had a harsh shimmy starting at 40mph. Had to take in to tire shop and they had to rebalance. Each wheel was 2-3oz off on balance. Would've been more cost effective to just stick with brick and mortar tire shop in town.

Date of experience: February 14, 2021
Albert K. — TireRack Rep
over a year old

Thank you for giving us the opportunity to make this right when we reached out to you. Providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.

California
1 review
0 helpful votes
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Great products and service as usual.
February 14, 2021

I have been doing business with TireRack for years and they have sustained excellence throughout.

Date of experience: February 14, 2021
North Carolina
1 review
0 helpful votes
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Tires
February 14, 2021

Very good customer service, someone from tirerack called me to make sure I ordered the right tire because my car takes a less common size.

Date of experience: February 14, 2021
Alabama
1 review
0 helpful votes
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Happy in Phenix City
February 14, 2021

I ordered my tires and had them shipped directly to Pet Boys. An appointment was made and my tires were put on in a matter of minutes. The whole shipping to installation process took 3 days. Great job!

Date of experience: February 14, 2021
New Jersey
1 review
0 helpful votes
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Well packed, great price, A+
March 18, 2021

They fit perfectly on my car and came with new lugs/spacers and already balanced with wheel weights. Car drives super smooth at all speeds. Great price too. And super fast delivery.

Date of experience: February 14, 2021
Florida
1 review
0 helpful votes
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New 20" Cooper's for my 2017 Ram 1500
February 14, 2021
Updated review

The whole process (once I decided on a tire brand) was impressive and went like clockwork. I had my tires shipped directly to a local Pep Boys tire store, where I made an appointment online to have my new tires installed. I also had an alignment done at the same appointment. Very happy with Tire Rack! Thank you!

Date of experience: February 14, 2021

Smooth
February 7, 2021
Previous review

Smooth

Date of experience: February 7, 2021