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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,707
shipping
28,671
quality
29,231
This company responds to reviews on average within 1 day

Instant Feedback

528,814 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Better than Costco!
February 16, 2021
Updated review

The comparison feature allowed me to see that those tires at Costco that were on sale were not the best choice for me or my car!

Date of experience: February 16, 2021

The comparison feature allowed me to see that those...
February 10, 2021
Previous review

The comparison feature allowed me to see that those tires at Costco that were on sale were not the best choice for me or my car!

Date of experience: February 10, 2021
Mississippi
1 review
0 helpful votes
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Hawk pads and stop tech rotors
March 20, 2021

Holy s**t at the difference these make over OEM parts on my tundra. Definitely treat yourself to these next time you need a brake job!

Date of experience: February 16, 2021
South Carolina
1 review
0 helpful votes
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Easy!
March 20, 2021

Very easy from start to finish with very quick delivery!

Date of experience: February 16, 2021
Florida
1 review
0 helpful votes
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Tire rack
March 20, 2021

Very fast delivery and really good quality springs.

Date of experience: February 16, 2021
New York
1 review
0 helpful votes
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Second time ordering from Tire rack
March 20, 2021
Updated review

Easy to find tire size and what I wanted, large selection. Have used Tire rack before.

Date of experience: February 16, 2021

Easy to find tire size and what I wanted, large selection
February 10, 2021
Previous review

Easy to find tire size and what I wanted, large selection. Have used Tire rack before.

Date of experience: February 10, 2021
New York
1 review
0 helpful votes
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Great Resource
February 16, 2021

Tire Rack had a video directly comparing the two tires I was debating between. It made my decision so much easier.

Date of experience: February 16, 2021
Illinois
1 review
0 helpful votes
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Very impressed
February 16, 2021
Updated review

Very easy transaction and product was packed very very well.

Date of experience: February 16, 2021

Very easy
February 10, 2021
Previous review

Very easy

Date of experience: February 9, 2021
Wisconsin
1 review
0 helpful votes
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First time buyer from Tirerack
February 16, 2021
Updated review

Great site, a ton of selection, reasonable prices, and expert reviews was super helpful.

Date of experience: February 16, 2021

Great site
February 10, 2021
Previous review

Great site

Date of experience: February 9, 2021
California
1 review
0 helpful votes
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Continental ECS
February 16, 2021

Bought and installed 2 days after ordering. Quick simple and easy

Date of experience: February 16, 2021
North Carolina
1 review
0 helpful votes
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As always, great service!
February 16, 2021

Tires were in stock. Shipped quickly, received the following day. Tire Rack is my go-to place for tires.

Date of experience: February 16, 2021
District of Columbia
1 review
0 helpful votes
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Continental DWS
February 16, 2021

This tire has been a excellent match up for my 2015 Allroad. Went with them again after 45K miles. They handle well in all conditions (DWS) as advertised.

Date of experience: February 16, 2021
West Virginia
2 reviews
0 helpful votes
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Amazing service
February 16, 2021
Updated review

I ended up incorrectly ordering the wrong size. Bruno emailed me regarding this mistake and had everything straightened out within minutes.

Date of experience: February 16, 2021

I ended up incorrectly ordering the wrong size
February 10, 2021
Previous review

I ended up incorrectly ordering the wrong size. Bruno emailed me regarding this mistake and had everything straightened out within minutes.

Date of experience: February 10, 2021
Virginia
2 reviews
0 helpful votes
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Fast ordering and Shipping
March 20, 2021
Updated review

My order was placed quickly and I received it in just a matter of days.

Date of experience: February 16, 2021

Quick and easy
February 9, 2021
Previous review

Quick and easy

Date of experience: February 9, 2021
New York
1 review
0 helpful votes
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Very satisfied!
March 20, 2021
Updated review

Using this site was very easy. The tires arrived quickly.

Date of experience: February 16, 2021

Using this site was very easy!
February 10, 2021
Previous review

Using this site was very easy!

Date of experience: February 9, 2021
Connecticut
1 review
0 helpful votes
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Tire Warranty Exchange
March 20, 2021

I bought 4 new tires for my car in
March. I just found out that I had a screw in my tire that couldn't be fixed. I called your customer service number to inquire about the warranty on my tires. The rep was very helpful and great to work with.

Date of experience: February 16, 2021
Alaska
1 review
0 helpful votes
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Toyota truck Bilstein
February 16, 2021
Updated review

Fast shipping, decent price, only downside is no free shipping to Alaska

Date of experience: February 16, 2021

Penispenispenis
February 10, 2021
Previous review

Penispenispenis

Date of experience: February 9, 2021
Virginia
1 review
0 helpful votes
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Great website interface
February 16, 2021
Updated review

Painless tire buying experience. Lightning fast delivery.

Date of experience: February 15, 2021

Easy to navigate website
February 10, 2021
Previous review

Easy to navigate website.

Date of experience: February 9, 2021
Georgia
1 review
0 helpful votes
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Four pirelli tires
February 16, 2021
Updated review

Very easy to use website.
Tires were shipped individually so when the 4th tire was delayed, my installation was also delayed.
However, I did get the last tire 3 days later.

Date of experience: February 15, 2021

Very easy to use website
February 9, 2021
Previous review

Very easy to use website

Date of experience: February 8, 2021
Alabama
1 review
0 helpful votes
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Great experience
February 16, 2021
Updated review

Excellent site and good way to compare tires. I spent weeks deciding on the exact tire I wanted and actually ordering and installing only took three days from pressing the button to picking up my car from Firestone. It would have been even quicker but I scheduled an appointment for the weekend.

Date of experience: February 15, 2021

Excellent site and good way to compare
February 9, 2021
Previous review

Excellent site and good way to compare

Date of experience: February 9, 2021
Arizona
1 review
0 helpful votes
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Vredestein Classic
March 20, 2021
Updated review

I always refer to the Tire Rack's tests and reviews when selecting tires.

Date of experience: February 15, 2021

I always refer to the Tire Racks tests and reviews...
February 8, 2021
Previous review

I always refer to the Tire Racks tests and reviews when selecting tires.

Date of experience: February 7, 2021