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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,804 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great tires
February 16, 2021

I was looking for something a little more rugged that didn't break the bank. The price was great and now my Jeep doesn't look weak... lol
They were delivered the next day, even Amazon couldn't beat that!

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
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Great service
February 16, 2021

First time buyer. Very fast shipping and reasonable price

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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An effortless transaction
February 16, 2021

Tire Rack made this transaction so easy. From the tire selection, pricing and shipping... i was done in 20 minutes.

Date of experience: February 15, 2021
Ohio
1 review
0 helpful votes
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Excellent Pricing and Quick Shipping.
February 16, 2021
Updated review

You guys were cheaper than local retailers, actually had the product AVAILABLE in stock, and shipped for free! It was also so easy to look up the local shops for installation.

Date of experience: February 15, 2021

It was very easy and your prices were far less than...
January 28, 2021
Previous review

It was very easy and your prices were far less than any local retailers!

Date of experience: January 28, 2021
New York
1 review
0 helpful votes
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Tire Rack is the best!
March 20, 2021

One stop shop with the best prices, large selection, fast shipping and excellent customer service.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
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Easy transaction
February 16, 2021

Ordered tires. Delivered within 3 days. Installation was hassle free. Even ordered a size not recommended for my vehicle and they called to confirm it was correct.

Date of experience: February 15, 2021
Florida
1 review
0 helpful votes
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TERRIFIC TRANSACTION
February 16, 2021

Needed to replace the worn tires on my wifes GMC terrain before valentines day. Made a purchase on a great set of pirellis and within a few days they were at my door. Installation and balance was completed the day before the 14th. Delivered with a dozen roses on valentines day as planned.
Thanks, Tire Rack

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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Great deal. Legit business
March 20, 2021
Updated review

Great price. Actual stock. Free shipping.
Trusted seller.

Date of experience: February 15, 2021

Great price
February 6, 2021
Previous review

Great price. Actual stock. Free shipping.
Trusted seller.

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Amazing Service!
February 16, 2021

Very satisfied by quality of service and delivery time. Keep going!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Fast delivery
February 16, 2021

Had my tires within 36hrs of placing my order. All 4 arrived together and in good condition.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
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Great company
February 16, 2021
Updated review

I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.

Date of experience: February 15, 2021

I ordered tires last week
January 2, 2021
Previous review

I ordered tires last week. I 'm not sure if I made a mistake or the website listed the wrong tire size, but I got the wrong tires. I called and talked to a very nice young lady, who is sending a pickup tag, and then was transferred to Reggie, who helped me choose the correct tires. Very good customer service! Thank you.

Date of experience: January 2, 2021
Virginia
1 review
0 helpful votes
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Fast and accurate
February 16, 2021

I ordered on Tuesday and received on Thursday ready to mount. I expected delays as weather was a factor but pleasantly surprised. I switched out my own tires that night by myself and test drove with no issues. Thanks Tire Rack!

Date of experience: February 15, 2021
Puerto Rico
1 review
0 helpful votes
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Customer service is top notch
February 16, 2021

Even though UPS briefly "lost" half of my order, the customer representative quickly followed up and even refunded the shipping cost. (There is no free shipping to PR).

Date of experience: February 15, 2021
Colorado
1 review
0 helpful votes
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Great service
February 16, 2021

I was amazed that one of the sale representatives called me after I placed my order because he noticed a double amount of valves than my tires. Fixed it and saved me over $200!

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Never fails
February 16, 2021
Updated review

Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!

Date of experience: February 15, 2021

Tire rack has always given a quick simple guide to...
May 16, 2020
Previous review

Tire rack has always given a quick simple guide to getting tires. The service team picks up on discrepancies or possible errors on my orders and assures im purchasing and receiving the correct tires for my car! Thanks guys!

Date of experience: May 15, 2020
South Carolina
1 review
0 helpful votes
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New Tires.
February 16, 2021

I ordered my tires on 02/07/2021 and received them on 02/09/2021 as promised.

Date of experience: February 15, 2021
California
1 review
0 helpful votes
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Tire Rack is the Best!
February 15, 2021
Updated review

Your site is alway responsive and comprehensive. Found the testing reviews to be all I needed to make a decision on tire brand and type. I goes without saying that your pricing is always the best... particularly since it includes the Road Hazard Warranty (a valuable add-on spoken by a past user of the service)

Date of experience: February 15, 2021

Your site is alway responsive and comprehensive
March 6, 2020
Previous review

Your site is alway responsive and comprehensive. Found the testing reviews to be all I needed to make a decision on tire brand and type. I goes without saying that your pricing is always the best... particularly since it includes the Road Hazard Warranty (a valuable add-on spoken by a past user of the service)

Date of experience: March 6, 2020
Virginia
1 review
0 helpful votes
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Highlander
March 19, 2021
Updated review

Very forthright search es on your web site and easy to use / navigate

Date of experience: February 15, 2021

Ordered not appropriate tire set for my vehicle and...
August 15, 2020
Previous review

Ordered not appropriate tire set for my vehicle and re-ordered for better matched tires with no hassle - easy & friendly return policy. Thank you!

Date of experience: August 15, 2020
Montana
1 review
0 helpful votes
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Needed new snow tires. Did some local shopping and price was way higher for the same tires that TireRack had. Bought them through TireRack, they showed up the next day and work great! Free shipping was awesome. Even with the tire mounting fee at my local shop, I save a couple hundred bucks.

Date of experience: February 15, 2021
Illinois
1 review
0 helpful votes
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Awesome
February 15, 2021
Updated review

Awesome price! Speedy deliver! And excellent service!

Date of experience: February 15, 2021

Quick respone
February 9, 2021
Previous review

Quick respone

Date of experience: February 9, 2021