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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,727
shipping
28,691
quality
29,251
This company responds to reviews on average within 1 day

Instant Feedback

529,162 reviews

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California
1 review
0 helpful votes
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Good delivery
February 17, 2021
Updated review

Good so far, have ordered three different times always on set time.

Date of experience: February 17, 2021

Good so far, have ordered three different times always...
August 19, 2020
Previous review

Good so far, have ordered three different times always on set time.

Date of experience: August 19, 2020
Massachusetts
1 review
0 helpful votes
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Outstanding company
March 21, 2021
Updated review

I was able to use website to guide me to the best tire choice. The purchase was quick and easy. An installer was recommended on the website, the tires were delivered there the next day.
Great experience.

Date of experience: February 17, 2021

Quick and easy
February 11, 2021
Previous review

Quick and easy

Date of experience: February 11, 2021
Louisiana
1 review
0 helpful votes
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Great experience as usual
February 17, 2021

Ordered my tire and was shipped the same day. Even with weather delays, I received the tire quickly.

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
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Change in price
March 21, 2021
Updated review

I got a set of 2 tires around August/September and paid around $350 (gift card). Then got the same exact tires and it cost over $420. Why?

Date of experience: February 17, 2021

The initial recommended tire size for my car (Hyundai...
September 28, 2020
Previous review

The initial recommended tire size for my car (Hyundai Tucson ECO) was wrong compared to what was already on my car currently. But it was easy to find the actual size i needed.

Date of experience: September 28, 2020
Virginia
1 review
0 helpful votes
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Oder was easy and Tucker was very helpful. Great experience. Would order again for sure

Date of experience: February 17, 2021

Oder was easy and Tucker was very helpful
February 11, 2021
Previous review

Oder was easy and Tucker was very helpful. Great experience. Would order again for sure

Date of experience: February 11, 2021
New York
1 review
0 helpful votes
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Great Experience with you guys. I am coming back to you guys.

Date of experience: February 17, 2021
Louisiana
3 reviews
0 helpful votes
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Fantastic price and very fast delivery
March 21, 2021
Updated review

Overall great experience and pricing. I have been a long time tire rack fan. The website is top notch and the prices are the best overall in the industry.

Date of experience: February 17, 2021

Overall great experience and pricing
February 11, 2021
Previous review

Overall great experience and pricing. I have been a long time tire rack fan. The website is top notch and the prices are the best overall in the industry.

Date of experience: February 11, 2021
Ohio
1 review
0 helpful votes
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Service
February 17, 2021

Everything went great i'll be doing more business with them..

Date of experience: February 17, 2021
Ohio
1 review
0 helpful votes
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Service - the future is now!
March 21, 2021
Updated review

Convenient! Great experience. Fast and efficient---just need to come to my house now and replace the tires there. Mobile would be amazing!

Date of experience: February 17, 2021

Convenient
February 11, 2021
Previous review

Convenient

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Fantastic!
February 17, 2021

Quick service, attention to detail. Speedy pick up. Will be using again.

Date of experience: February 17, 2021
Pennsylvania
1 review
0 helpful votes
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Great experience
March 21, 2021

Was able to place order and pick up from local warehouse in a timely manner

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Good new experience
February 17, 2021
Updated review

Excellent website, very informative, not sure why I didn't shop here sooner

Date of experience: February 17, 2021

Excellent website, very informative, not sure why I...
February 11, 2021
Previous review

Excellent website, very informative, not sure why I didn't shop here sooner

Date of experience: February 11, 2021
Wisconsin
1 review
0 helpful votes
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Easy transaction good web site. Very prompt shipping

Date of experience: February 17, 2021

Easy transaction good web site
February 10, 2021
Previous review

Easy transaction good web site

Date of experience: February 10, 2021
Massachusetts
1 review
0 helpful votes
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Great service and fast delivery
February 17, 2021

I used couple times with them and extremely satisfied with tire rack. So fast and easy.

Date of experience: February 17, 2021
Oregon
1 review
0 helpful votes
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Great selection, ease of sight use and quick delivery.
February 17, 2021
Updated review

Love the ability to view wheels on vehicle. Great selection ease of use.

Date of experience: February 17, 2021

Love the ability to view wheels on vehicle
February 10, 2021
Previous review

Love the ability to view wheels on vehicle. Great selection ease of use.

Date of experience: February 10, 2021
New Jersey
1 review
0 helpful votes
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Excellent Shopping Experience
February 17, 2021

I ordered my tires on Thursday and received them on Friday by noon. I received exactly what I ordered extremely fast, without any shipping costs. I believe this is my fourth order from TireRack. I will continue to shop here and i highly recommend TireRack to everyone.

Date of experience: February 17, 2021
Maryland
1 review
0 helpful votes
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Tire rack was great- delivery was not
February 17, 2021

Easy experience to order and fast delivery. However, delivery driver left 2k worth of parts sitting in the snow by the mailbox where they could easily have been stolen had I not seen them be delivered.

Date of experience: February 17, 2021
California
1 review
0 helpful votes
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Satisfied customer
February 17, 2021

I bought 4 wheels and 4 winter tires in -2 size (265\55-19) for about $400 more than 4 all season tires in OEM size (295\40-21) for my wife's Mercedes Benz GL550.
Ordered on Wednesday afternoon, tires were in my driveway before noon on Thursday.
Mounted, balanced, road hazard. Installed Thursday afternoon, drove across Michigan on Friday, returned on Saturday.
Excellent ride and performance on winter roads.
Happy wife, happy life...

Date of experience: February 17, 2021
Virginia
1 review
0 helpful votes
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Overall went very well
February 17, 2021

I ordered studded snow tires, but they got delayed to due to bad weather, not really anyone's fault but major inconvenience.

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Easy website; checkout made me feel safe about the transaction. Constant communication from start to delivery. Had my Lincoln dealer mount them yesterday and car rides like a dream! Great product; great customer service. Will go back for all my tire needs.

Date of experience: February 17, 2021