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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,352 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Repeat Customer
February 18, 2021

Knowledgeable staff, great price, fast delivery. Very satisfied with the overall experience.

Date of experience: February 18, 2021
District of Columbia
1 review
0 helpful votes
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Great prices and excellent turnaround
March 22, 2021
Updated review

Quick and easy and love the option to pick up directly from the warehouse to save time and money!

Date of experience: February 18, 2021

Always good experience
February 12, 2021
Previous review

Always good experience

Date of experience: February 11, 2021
Pennsylvania
1 review
0 helpful votes
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Happy customer
March 22, 2021

I bought tires from here years ago. It was time to buy new tires and since I had great tires last time I got the same ones again. Slightly different tires but same make and model just a new generation. The Pirelli p7 plus 2 are great tires. They lasted almost all 70,000 miles and they're a great price.

Date of experience: February 18, 2021
Pennsylvania
1 review
0 helpful votes
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I have had many positive experiences over many years using Tirerack.

Date of experience: February 18, 2021
Maryland
1 review
0 helpful votes
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Smooth
February 18, 2021
Updated review

Very good. I used your fully automated process and it worked like a charm. My MB tech advisor was also instrumental in the process.

Date of experience: February 18, 2021

Very good
February 12, 2021
Previous review

Very good

Date of experience: February 12, 2021
Pennsylvania
1 review
0 helpful votes
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New purchase
March 22, 2021

Ordered new winter tire and wheels and they where delivered they next day. Could not have been more pleased.

Date of experience: February 18, 2021
Washington
1 review
0 helpful votes
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Great deal
February 18, 2021

Received a great deal on some closeout tires. Fast delivery less than 2 days.

Date of experience: February 18, 2021
California
1 review
0 helpful votes
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EXCELLENT BUYING EXPERIENCE
February 18, 2021

I needed new tires for my daughters Jeep Cherokee and checked the reviews and the price fit my budget.

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
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Love Tire Rack
February 18, 2021

Always super efficient and very consistent with a service levels fantastic product and fantastic shipping

Date of experience: February 18, 2021
Pennsylvania
1 review
0 helpful votes
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Great discount on P-Zero Summer Tires!
February 18, 2021

I was shopping for winter tires, and came upon Pirelli P-Zero Summer tires for about half price. Even though you don't need summer tires this time of year, the price was right, and I have enough room to store them until the weather gets warm, so I jumped at the chance. Tire Rack delivered them very quickly.

Date of experience: February 18, 2021
Puerto Rico
1 review
0 helpful votes
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Fast and Easy
February 18, 2021
Updated review

Vary good service, easy to use web store and fast shipping.

Date of experience: February 18, 2021

Fast and easy
February 11, 2021
Previous review

Fast and easy

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Awesome wheels!
March 22, 2021
Updated review

Very quick easy and convenient the product was at my doorstep quicker than I could blink an I

Date of experience: February 18, 2021

Good security protocol!
February 12, 2021
Previous review

Good security protocol!

Date of experience: February 12, 2021
District of Columbia
1 review
0 helpful votes
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Brake Pad Refresh
March 22, 2021
Updated review

As usual, the site is easy to use and intuitive, and all of the staff are helpful and responsive when needed. Unfortunately this time there was a problem with the fitment recommendations on the site not reflecting actual compatibility. When the right product was shipped in a second order, the pads and hardware were loose in the package, and appear to have been opened (normally the pads are sealed in plastic and in a sealed product box). Not the end of the world, and still a big fan of the site.

Date of experience: February 17, 2021

There was a strange bug that kept asking me for a shipping...
September 30, 2020
Previous review

There was a strange bug that kept asking me for a shipping address even after selecting an installer and scheduling an appointment. Choosing a new installer then going back to the original helped.

Date of experience: August 22, 2020
Florida
2 reviews
0 helpful votes
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Tire Rack Rocks!
March 22, 2021

Great prices, unbelievable shipping speed and a follow up to make sure everything was received, as ordered. Now that's top quality service!
Thanks Tire Rack!

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Too easy
March 22, 2021
Updated review

Awesome website and great service so far. Let's see how the delivery and install go.

The tire installer made the process seamless. I'll never buy tires anywhere else.

Date of experience: February 17, 2021

Awesome website and great service so far
February 12, 2021
Previous review

Awesome website and great service so far. Let's see how the delivery and install go.

Date of experience: February 11, 2021
California
1 review
0 helpful votes
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Outstanding
March 22, 2021
Updated review

Love the fact that I can get great tires at a fraction of tires offered through my local tire shop

Date of experience: February 17, 2021

Love the fact that I can get great tires at a fraction...
February 5, 2021
Previous review

Love the fact that I can get great tires at a fraction of tires offered through my local tire shop

Date of experience: February 4, 2021
Michigan
1 review
0 helpful votes
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First time user
February 18, 2021
Updated review

Nice online service. Easy to use. Fortunate to have a great Mobile installer in my area. Otherwise... not sure how the install part would have gone.

Date of experience: February 17, 2021

Nice online service
February 11, 2021
Previous review

Nice online service. Easy to use

Date of experience: February 11, 2021
Oregon
1 review
0 helpful votes
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Review
February 18, 2021

Easy, reasonable delivery time given the winter storm. Will buy from tire rack again.

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
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Ease of access.
March 22, 2021

Navigating the site was very easy and descriptive in find exactly what you want.

Date of experience: February 17, 2021
Minnesota
2 reviews
0 helpful votes
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Wheels
March 22, 2021
Updated review

This time was a little easier to navigate but was a little confusing about the partial deliveries

Date of experience: February 17, 2021

This time was a little easier to navigate
February 11, 2021
Previous review

This time was a little easier to navigate

Date of experience: February 11, 2021