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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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This is my third time using tire rack. Your professionalism, efficiency, and promptness continue to meet my
Highest expectations. Your pricing has always been competitive, but when combined with the efficiency of
The order process and delivery to pre-evaluated vendors, the time and stress saving make an almost unbeatable
Total cost equation.
Tire Rack's shopping experience and product reviews are still the best around.
You had what I was looking for and the customer reviews are always helpful.
You had what I was looking for and the customer reviews are always helpful.
Process was great. Log on. Select my tires and have them delivered to my installer. Did my research on the site.
I had some questions about tire size. After calling several other places, the Tire Rack representative said he couldn't recommend the other tire sizes because it wasn't considered safe. The only one of four places that said that.
He also was the only person who said snow tires wouldn't be the best for my application.
Easy. Love shipping to an installer who will come to me.
Thought I'd completed the process, but hadn't completed a survey so my order never got placed. Once I realized this, and re-completed the process everything worked well and I'm very happy with the wheels I bought.
Great value. Seems like a good tire, hope it holds up
I've been a Tire Rack customer for several years and its always easy and straightforward. They called me within a day of placing my order to offer to set up a pick up and installation time, which was within a couple of days. At the appointment they had really nice COVID safety protocols in place to keep everyone safe.
I went in to pep boys to get tires put on my vehicle and an oil change because at the time I needed it. When they changed the oil the must of forgot to screw in the oil panel which Is a piece of sheet metal that gives you access to drain the oil. Long story short I get on the road and the metal comes undone and is scraping against the ground becoming disfigured and distorted, it ruined the whole driving experience. I was otherwise enjoying the new performance driving my car. I think this still falls on Tire Rack because it's a business that was recommended on the website for service.
Excellent service. Shipped in 24 hours. We ordered the wrong size tires. We did not realize there are so many Honda Civic 2015 tires. Tire Rack was quick to refunded and issue a UPS pick up. The brand of we tired to order was not available for 15 inch rims. Sales representative recommended a comparable brand used for his extended family vehicles. New order was placed and shipped in a timely manner. We are grateful for service provided by Tire Rack folks.
It was a simple pleasure to select, order and receive my tires.
Good price for 4 tires and prompt shipping will definitely ship again when I need tires!
Bought the car used, Audi Q7, with a new set of Sumimotos and suffered for thousands of miles. So loud, wore quick and harsh ride. Did I mention they were LOUD! These Vredestein's are amazing. So quiet and smooth ride. Excellent snow traction too!
Tires close out tires received were 3 years old. The buyer should have been informed.
After many years (and many cars) using others to purchase my tires, I found this experience to be easy, complete and extremely timely. Well done. I will come back.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Rich, sorry for any confusion on what tires you ordered. I sent you an email that will clear this up for you, any additional questions please let me know.