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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,088 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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This is my third time using tire rack. Your professionalism, efficiency, and promptness continue to meet my
Highest expectations. Your pricing has always been competitive, but when combined with the efficiency of
The order process and delivery to pre-evaluated vendors, the time and stress saving make an almost unbeatable
Total cost equation.

Date of experience: February 24, 2021
Washington
1 review
0 helpful votes
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Still the benchmark
February 24, 2021

Tire Rack's shopping experience and product reviews are still the best around.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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The new Continental Extreme Contacts are perfect!
February 24, 2021
Updated review

You had what I was looking for and the customer reviews are always helpful.

Date of experience: February 24, 2021

You had what I was looking for and the customer reviews...
February 18, 2021
Previous review

You had what I was looking for and the customer reviews are always helpful.

Date of experience: February 18, 2021
Pennsylvania
1 review
0 helpful votes
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New tires from tire rack
February 24, 2021

Process was great. Log on. Select my tires and have them delivered to my installer. Did my research on the site.

Date of experience: February 24, 2021
Ohio
1 review
0 helpful votes
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.
February 24, 2021

.

Date of experience: February 24, 2021
New Mexico
1 review
0 helpful votes
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The only place to buy tires.
February 24, 2021

I had some questions about tire size. After calling several other places, the Tire Rack representative said he couldn't recommend the other tire sizes because it wasn't considered safe. The only one of four places that said that.
He also was the only person who said snow tires wouldn't be the best for my application.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Good availability, fast shipping, good service.
February 24, 2021
Updated review

Easy. Love shipping to an installer who will come to me.

Date of experience: February 24, 2021

Easy
February 18, 2021
Previous review

Easy. Love shipping to an installer who will come to me.

Date of experience: February 18, 2021
Illinois
1 review
0 helpful votes
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Thought I'd completed the process, but hadn't completed a survey so my order never got placed. Once I realized this, and re-completed the process everything worked well and I'm very happy with the wheels I bought.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Satisfied
March 26, 2021

Great value. Seems like a good tire, hope it holds up

Date of experience: February 24, 2021
Indiana
1 review
0 helpful votes
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Great as always
February 24, 2021
Updated review

I've been a Tire Rack customer for several years and its always easy and straightforward. They called me within a day of placing my order to offer to set up a pick up and installation time, which was within a couple of days. At the appointment they had really nice COVID safety protocols in place to keep everyone safe.

Date of experience: February 24, 2021

Easy, quick, tons of options
February 18, 2021
Previous review

Easy, quick, tons of options

Date of experience: February 17, 2021
Maryland
1 review
0 helpful votes
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I went in to pep boys to get tires put on my vehicle and an oil change because at the time I needed it. When they changed the oil the must of forgot to screw in the oil panel which Is a piece of sheet metal that gives you access to drain the oil. Long story short I get on the road and the metal comes undone and is scraping against the ground becoming disfigured and distorted, it ruined the whole driving experience. I was otherwise enjoying the new performance driving my car. I think this still falls on Tire Rack because it's a business that was recommended on the website for service.

Date of experience: February 24, 2021
North Carolina
1 review
0 helpful votes
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Tire Rack service
February 24, 2021

Excellent service. Shipped in 24 hours. We ordered the wrong size tires. We did not realize there are so many Honda Civic 2015 tires. Tire Rack was quick to refunded and issue a UPS pick up. The brand of we tired to order was not available for 15 inch rims. Sales representative recommended a comparable brand used for his extended family vehicles. New order was placed and shipped in a timely manner. We are grateful for service provided by Tire Rack folks.

Date of experience: February 24, 2021
Pennsylvania
1 review
0 helpful votes
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Happy customer
February 24, 2021

It was a simple pleasure to select, order and receive my tires.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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Good experience
February 24, 2021

I have used tire rack for years always very good service

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Good price
February 24, 2021

Good price for 4 tires and prompt shipping will definitely ship again when I need tires!

Date of experience: February 24, 2021
New York
1 review
0 helpful votes
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Easy peezy
February 24, 2021

Ordered tires, installed within 48 hours, incredible!

Date of experience: February 24, 2021
Massachusetts
1 review
0 helpful votes
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It's like a new SUV
February 24, 2021

Bought the car used, Audi Q7, with a new set of Sumimotos and suffered for thousands of miles. So loud, wore quick and harsh ride. Did I mention they were LOUD! These Vredestein's are amazing. So quiet and smooth ride. Excellent snow traction too!

Date of experience: February 24, 2021
New Jersey
1 review
0 helpful votes
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5
February 24, 2021

5

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Close out sale
February 24, 2021

Tires close out tires received were 3 years old. The buyer should have been informed.

Date of experience: February 24, 2021
Albert K. — TireRack Rep
over a year old

Rich, sorry for any confusion on what tires you ordered. I sent you an email that will clear this up for you, any additional questions please let me know.

Ohio
2 reviews
3 helpful votes
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First Time
February 24, 2021
Updated review

After many years (and many cars) using others to purchase my tires, I found this experience to be easy, complete and extremely timely. Well done. I will come back.

Date of experience: February 24, 2021

Easy and complete
February 17, 2021
Previous review

Easy and complete

Date of experience: February 17, 2021