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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,709
shipping
28,673
quality
29,233
This company responds to reviews on average within 1 day

Instant Feedback

528,858 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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SWIFT
February 23, 2021
Updated review

Great! TireRack.com is my first stop when thinking about what tires I should get. You have all the brands & models I might consider with all the right information for me to make a wise decision. I was even more impressed & pleased this time when my 4 Pirelli P7's showed up in my driveway one day after I placed the order! I took them to one of your suggested installation locations & was again quite satisfied with the service & cost.

Date of experience: February 23, 2021

Great!
February 17, 2021
Previous review

Great!

Date of experience: February 17, 2021
Wisconsin
1 review
0 helpful votes
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Great service
February 23, 2021

Great service. Installer cost was 75% more than advertised. I went with a dealership instead of tire chain.

Date of experience: February 23, 2021
California
1 review
0 helpful votes
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RE71
February 23, 2021

Tires came quickly after a confirmation call from TireRack to verify the tires would fit on my vehicle.

Date of experience: February 23, 2021
Ohio
1 review
0 helpful votes
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Great selections and awesome prices
February 23, 2021

Ordered a set of Bridgestone S-04 at a great clearance price. Tire rack rep called to make sure it will work for my application and was shipped extremely quickly. Order was received next day.

Date of experience: February 23, 2021
Virginia
1 review
0 helpful votes
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Always Reliable
February 23, 2021

Great and fast service. We had the tires within a day.

Date of experience: February 23, 2021
Pennsylvania
1 review
0 helpful votes
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Good installation... late delivery
February 23, 2021
Updated review

.. It was good but my delivery arrived 4 days late

Date of experience: February 23, 2021

..
February 17, 2021
Previous review

..

Date of experience: February 17, 2021
Arizona
1 review
0 helpful votes
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Shipping time was great, installer who received tires let me know after receiving them that they don't have a lift to lift my vehicle (Tesla) so I had to find my own installer and pick up the tires from them. This was extremely inconvenient and cost me drastically more than I was quoted for install from the TireRack website.

Date of experience: February 23, 2021
Albert K. — TireRack Rep
over a year old

We're sorry to hear that your experience could have been better. I've sent you a direct email for some additional information. We'd like to see how we can improve your experience and see if we can help.

Illinois
1 review
0 helpful votes
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First timer
February 23, 2021

Very good experience, site is easy to navigate, and has clear information.

Date of experience: February 23, 2021
District of Columbia
1 review
0 helpful votes
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Fast deliver
February 23, 2021

Arrived a day early and just in time. Tires seem to have same features as another brand I had been using but at a slightly lower cost. Good so far.

Date of experience: February 23, 2021
Oregon
2 reviews
0 helpful votes
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First time buyer
February 23, 2021

First time using TireRack. Everything went very well. Website was very easy to use, select, purchase and ship. Tires came very quick from two different warehouses (Seattle & Reno) within days of each other. I'm very happy with how it all worked out.

Date of experience: February 23, 2021
Florida
1 review
0 helpful votes
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Toyo R888R
February 23, 2021

..

Date of experience: February 23, 2021
Illinois
1 review
0 helpful votes
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Tires
February 23, 2021
Updated review

Easy to place order. Fast delivery and installation service at Pep Boys was great

Date of experience: February 23, 2021

Easy to order and installation clise by
February 17, 2021
Previous review

Easy to order and installation clise by

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Great service, once again!
February 23, 2021
Updated review

Back once again for another set of wheels! TireRack is my go-to!

Date of experience: February 23, 2021

Back once again for another set of wheels!
February 17, 2021
Previous review

Back once again for another set of wheels! TireRack is my go-to!

Date of experience: February 17, 2021
Florida
1 review
0 helpful votes
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Flawless Experience
February 23, 2021
Updated review

Easy and efficient. Great price that undercuts going to a brick and mortar tire shop.

Date of experience: February 23, 2021

Easy and efficient
February 17, 2021
Previous review

Easy and efficient

Date of experience: February 17, 2021
Utah
1 review
0 helpful votes
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No complaints. Shipping was super fast even with a major storm here in the Rocky Mountains. Shipped direct to the installer and the installer got me booked the day they arrived and we were in and out.

Date of experience: February 23, 2021
Oklahoma
1 review
0 helpful votes
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I've used Tire Rack since 2008
February 23, 2021
Updated review

I got so tired of buying tires from brick and mortar retail outlets that ALWAYS attempted to steer me into something they carried in stock, some sort of cheap 'house brand' or up selling me into something I did not want.
I've used Tire Rack since 2008 and have been consistently impressed with each and every order. Delivery time is just simply remarkable and outstanding!
Thank you Tire Rack!

Date of experience: February 23, 2021

I've used Tire Rack since 2008
February 23, 2021
Previous review

I got so tired of buying tires from brick and mortar retail outlets that ALWAYS attempted to steer me into something they carried in stock, some sort of cheap 'house brand' or up selling me into something I did not want.
I've used Tire Rack since 2008 and have been consistently impressed with each and every order. Delivery time is just simply remarkable and outstanding!
Thank you Tire Rack!

Date of experience: February 23, 2021

As always, straight forward with no hassle
April 15, 2020
Previous review

As always, straight forward with no hassle.
Thank you TireRack!

Date of experience: April 15, 2020
New York
1 review
0 helpful votes
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Fast
February 23, 2021

I'm all about supporting local businesses but you can't beat these prices and options

Date of experience: February 23, 2021
Washington
1 review
0 helpful votes
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Great service as usual!
February 23, 2021

Great availability, decent price, and incredible shipping time. Thank you!

Date of experience: February 23, 2021
Georgia
1 review
0 helpful votes
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Good Deal
February 23, 2021

.

Date of experience: February 23, 2021
Virginia
1 review
0 helpful votes
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.
February 23, 2021

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Date of experience: February 23, 2021