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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,867 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Track and autocross tire
August 1, 2021
Updated review

Easy as always, Tire Rack has competitive pricing, excellent product tests and reviews.

Date of experience: August 1, 2021

Easy as always
March 2, 2020
Previous review

Easy as always

Date of experience: March 2, 2020
Maine
1 review
0 helpful votes
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Easy ordering and delivery on time
August 1, 2021
Updated review

Very easy ordering. They were delivered as promised and on time. Thanks.

Date of experience: August 1, 2021

Very easy ordering
May 14, 2021
Previous review

Very easy ordering.

Date of experience: May 14, 2021
Illinois
1 review
0 helpful votes
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Fast delivery!
August 1, 2021

Wow. So fast. Got my tires the day after I ordered and got them mounted. Unbelievable shipping time

Date of experience: August 1, 2021
Virginia
1 review
0 helpful votes
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Best service and selection
August 1, 2021
Updated review

Get all my tires from Tirerack! Super fast delivery

Date of experience: August 1, 2021

Get all my tires from Tirerack!
July 26, 2021
Previous review

Get all my tires from Tirerack!

Date of experience: July 26, 2021
Pennsylvania
2 reviews
0 helpful votes
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Excellent buy!
August 1, 2021
Updated review

It was easy to locate the tires that I needed as all of the information was at my fingertips! Thank you!

Date of experience: August 1, 2021

It was easy to locate the tires that I needed as all...
March 13, 2021
Previous review

It was easy to locate the tires that I needed as all of the information was at my fingertips! Thank you!

Date of experience: March 12, 2021
California
1 review
0 helpful votes
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Great, TR is easy to work with
August 1, 2021

I had no issues, and would come back in the future.

Date of experience: August 1, 2021
South Carolina
1 review
0 helpful votes
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Higher price than Mavis tired
August 1, 2021

I had to buy 1 tire from you because Mavis tire only had 3 your price was $30.00 more

Date of experience: August 1, 2021
Colorado
1 review
0 helpful votes
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Awesome
August 1, 2021

Great service and price. Free FAST shipping. Huge selection of tires. Not to mention free road hazard service

Date of experience: August 1, 2021
Florida
1 review
0 helpful votes
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Wheels
August 1, 2021

Upon inspection they look nice. I have not mounted them as of yet. They seem like good value for the money.

Date of experience: August 1, 2021
New Jersey
1 review
0 helpful votes
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Very convenient
August 1, 2021
Updated review

Fast and so easy! Very convenient. Loved that it shipped right to the installer.

Date of experience: August 1, 2021

Fast and so easy!
July 26, 2021
Previous review

Fast and so easy!

Date of experience: July 26, 2021
Texas
1 review
0 helpful votes
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Tire By Size
August 1, 2021
Updated review

I ask for a certain size page come up very easy to use.

Date of experience: August 1, 2021

I ask for a certain size page come up very easy to...
July 26, 2021
Previous review

I ask for a certain size page come up very easy to use.

Date of experience: July 26, 2021
Colorado
1 review
0 helpful votes
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My go to tire website
August 1, 2021

Easy to navigate website that let's me pick out the exact tire I need as I have aftermarket wheel and what a specific tire. Also super fast shipping as always!

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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Every was fine except for the delivery date. They displayed such confidence throughout the ordering process and then let UPS break the bad news. I had to reschedule tire mounting twice.

Date of experience: August 1, 2021
New Hampshire
1 review
0 helpful votes
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Service
August 1, 2021

You guys are superstars! I'll be using you from now on.

Date of experience: August 1, 2021
Texas
1 review
0 helpful votes
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Tire emergency
August 1, 2021
Updated review

Had tire I needed in stock with free next day delivery

Date of experience: August 1, 2021

Had tire I needed in stock with free next day delivery
July 26, 2021
Previous review

Had tire I needed in stock with free next day delivery

Date of experience: July 26, 2021
Ohio
1 review
0 helpful votes
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Lemonade out of lemons
August 1, 2021
Updated review

The only challenge I had was making up my mind on available options. Questions I had were answered via on-line chat. I had the misfortune of damaging the driverside wheels and tires on a brand new Subaru Outback Wilderness and stock tire and wheel replacements weren't projected to be available until September and this was the middle of July. So I took the "opportunity" to squeeze the lemons and make lemonade, by ordering Falken Wildpeaks and Sparco wheels. The combination had garnered several compliments already. The tires/wheels/TPMs came on time, which was very helpful with getting the vehicle back on the road.

Date of experience: August 1, 2021

The only challenge I had was making up my mind on available...
July 26, 2021
Previous review

The only challenge I had was making up my mind on available options. Questions I had were answered via on-line chat.

Date of experience: July 26, 2021
Washington
2 reviews
0 helpful votes
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Simple
August 1, 2021
Updated review

I like how everything is laid out and convenient to research. Did all the work for me.

Date of experience: August 1, 2021

I like how everything is layer out and convenient to...
July 26, 2021
Previous review

I like how everything is layer out and convenient to research. Did all the work for me.

Date of experience: July 26, 2021
Tennessee
1 review
0 helpful votes
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Fast and easy
August 1, 2021
Updated review

Great company... second time I used them both times were fantastic

Date of experience: August 1, 2021

Great company
July 25, 2021
Previous review

Great company

Date of experience: July 25, 2021
Alaska
1 review
0 helpful votes
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New tires
August 1, 2021
Updated review

Tedious at best, but I was impressed with the speed of getting the order and amazed at the small freight cost.

Date of experience: August 1, 2021

Tedious at best
July 26, 2021
Previous review

Tedious at best

Date of experience: July 25, 2021
Texas
1 review
0 helpful votes
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Great!
August 1, 2021

Got a flat out if town was able to fix it next day! Easy!

Date of experience: August 1, 2021