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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to use website. Found several options. Waited and got best price.
I really like that I can compare many tires, ranking them by Quality rankings, and then easily choose my installer. It worked far better than the other options I evaluated. (That text was pre-filled, but that's exactly what I loved - the ability to compare many tires by quality rankings)
I really like that I can compare many tires, ranking them by Quality rankings, and then easily choose my installer. It worked far better than the other options I evaluated.
The website is well done and fairly easy to navigate.
Easy. Clear. Let's hope for accuracy on delivery date.
08/04/21 -- I was a bit skeptical, but was wonderfully surprised at the ease and delivery AND quality of the product. I will definitely do this again and recommend.
I will only get my tires at tire rack! This is the second time I've gotten tires and I haven't been disappointed at all! I received three tires two days after I placed my order I live in the mountains and I was shocked at how quickly I got them. My concern was, "where is my fourth tire", I got a response extremely fast explaining why they have to sometimes break up orders. The fourth tire came the following business day just like they said it would
Love being able to do warehouse pickup and save some money on the tires
Easy site to use, good price and nice tire option.
This is the 3rd set of tires i got from tirerack. I keep coming back as they are priced the lowest but also the turn around time is blazing fast! Will continue shopping on tirerack in future.
Wish we had the 4-for-3 deals back :) Otherwise great service, thank you!
Wish we had the 4-for-3 deals back :)
The delivery date said 7/30 but when I checked out online it said the delivery date has now changed to 8/2 which was unacceptable. However, since I needed the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation. But it arrived on 7/30 which met my expectations so I am now pleased with the outcome. The warranty experience was not great because the warranty claim site was down despite the service rep telling me it wasn't. I ended up emailing my claims info in and I'm told it's being processed….
The delivery date said 7/30 but when I checked out it said the delivery date has now changed to 8/2 which is unacceptable. However, since I need the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation.
Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100
Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100
Easy and quick ( I don't mind giving a quick rating but not a book report)
I had to replace the tires on my 69 RoadRunner and chose the Cooper Cobra's. The whole experience from purchase to installation was excellent!
Tire Rack had the part in stock when everyone else was back ordered, even Bilstein. Ordered them through your website and received them in 3 days. Super easy!
Gus was super attentive. Great experience. Thank you, Gus!
Gus was super attentive. Great experience. Thank you, Gus!
I took an object to the sidewall of one of my tires. I was able to get online and find the exact tire in minutes. I think the whole process took 10 min.
Quick and easy. Great prices. Helpful staff that was able to assist me with any questions I had.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

