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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Very good prices and selection. Great list of installers. Everything went fast.
Once I figured out the system all went well. When wanting an exact tire match, it takes time
Once I figured out the system all went well
Fast and fair. No problems at all. Dependable service
Always great service from Tire Rack! Tires were in stock and delivered quickly.
Always great service from Tire Rack!
Easy and speedy. Enjoyed free delivery, and tires arrived behind our garage door.
WONDERFUL! I WILL RETURN!
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Order was placed quickly. Overall process was quick and easy.
You guys were great good job tell him when you said I'd get them the only thing was they delivered to my neighbor not my house which was fine I went next door
Easy to use website. Found several options. Waited and got best price.
I really like that I can compare many tires, ranking them by Quality rankings, and then easily choose my installer. It worked far better than the other options I evaluated. (That text was pre-filled, but that's exactly what I loved - the ability to compare many tires by quality rankings)
I really like that I can compare many tires, ranking them by Quality rankings, and then easily choose my installer. It worked far better than the other options I evaluated.
The website is well done and fairly easy to navigate.
Easy. Clear. Let's hope for accuracy on delivery date.
08/04/21 -- I was a bit skeptical, but was wonderfully surprised at the ease and delivery AND quality of the product. I will definitely do this again and recommend.
I will only get my tires at tire rack! This is the second time I've gotten tires and I haven't been disappointed at all! I received three tires two days after I placed my order I live in the mountains and I was shocked at how quickly I got them. My concern was, "where is my fourth tire", I got a response extremely fast explaining why they have to sometimes break up orders. The fourth tire came the following business day just like they said it would
Love being able to do warehouse pickup and save some money on the tires
Easy site to use, good price and nice tire option.
This is the 3rd set of tires i got from tirerack. I keep coming back as they are priced the lowest but also the turn around time is blazing fast! Will continue shopping on tirerack in future.
Wish we had the 4-for-3 deals back :) Otherwise great service, thank you!
Wish we had the 4-for-3 deals back :)
The delivery date said 7/30 but when I checked out online it said the delivery date has now changed to 8/2 which was unacceptable. However, since I needed the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation. But it arrived on 7/30 which met my expectations so I am now pleased with the outcome. The warranty experience was not great because the warranty claim site was down despite the service rep telling me it wasn't. I ended up emailing my claims info in and I'm told it's being processed….
The delivery date said 7/30 but when I checked out it said the delivery date has now changed to 8/2 which is unacceptable. However, since I need the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation.
Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100
Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

