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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,829
shipping
28,793
quality
29,353
This company responds to reviews on average within 1 day

Instant Feedback

530,951 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great!
August 4, 2021
Updated review

The delivery date said 7/30 but when I checked out online it said the delivery date has now changed to 8/2 which was unacceptable. However, since I needed the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation. But it arrived on 7/30 which met my expectations so I am now pleased with the outcome. The warranty experience was not great because the warranty claim site was down despite the service rep telling me it wasn't. I ended up emailing my claims info in and I'm told it's being processed….

Date of experience: August 4, 2021

The delivery date said 7/30 but when I checked out...
August 28, 2021
Previous review

The delivery date said 7/30 but when I checked out it said the delivery date has now changed to 8/2 which is unacceptable. However, since I need the tire urgently I went ahead and made the purchase. I do not like details being changed without explanation.

Date of experience: July 29, 2021
North Carolina
1 review
0 helpful votes
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Very quick and simple
August 4, 2021
Updated review

Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100

Date of experience: August 4, 2021

Looked up the car model and ordered tires
July 29, 2021
Previous review

Looked up the car model and ordered tires. Took less than 10 minutes. Saved me
$100

Date of experience: July 29, 2021
Wisconsin
1 review
0 helpful votes
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Chevy traverse
August 4, 2021

Easy and quick ( I don't mind giving a quick rating but not a book report)

Date of experience: August 4, 2021
Washington
1 review
0 helpful votes
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Cooper Cobra Tires
August 4, 2021

I had to replace the tires on my 69 RoadRunner and chose the Cooper Cobra's. The whole experience from purchase to installation was excellent!

Date of experience: August 4, 2021
New York
1 review
0 helpful votes
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Super easy process
August 4, 2021

Tire Rack had the part in stock when everyone else was back ordered, even Bilstein. Ordered them through your website and received them in 3 days. Super easy!

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Sumitomo
August 4, 2021
Updated review

Gus was super attentive. Great experience. Thank you, Gus!

Date of experience: August 4, 2021

Gus was super attentive
February 26, 2021
Previous review

Gus was super attentive. Great experience. Thank you, Gus!

Date of experience: February 25, 2021
Michigan
1 review
0 helpful votes
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A expected
August 4, 2021

I took an object to the sidewall of one of my tires. I was able to get online and find the exact tire in minutes. I think the whole process took 10 min.

Date of experience: August 4, 2021
Kentucky
1 review
0 helpful votes
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Wheels and Tires for my son
August 4, 2021
Updated review

Quick and easy. Great prices. Helpful staff that was able to assist me with any questions I had.

Date of experience: August 4, 2021

Quick and easy
July 29, 2021
Previous review

Quick and easy. Great prices.

Date of experience: July 29, 2021
Wisconsin
1 review
0 helpful votes
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Veredstein Tires
August 4, 2021

Tires shipped fast. Reasonable price. Tires had good reviews.

Date of experience: August 4, 2021
North Carolina
1 review
0 helpful votes
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Great
August 4, 2021

Excellent service, great price, and easy to use website

Date of experience: August 4, 2021
Illinois
1 review
0 helpful votes
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Amazing.
August 4, 2021

Amazing experience messed up my own order and Tyson helped me out! Appreciate you guys!

Date of experience: August 4, 2021
Vermont
1 review
0 helpful votes
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Amazing Response TIme
August 4, 2021

Ordered at 1:00 pm and tires were was on my door at 11:00am next morning!

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Satisfied Bama Boy
August 4, 2021
Updated review

Fast easy and helpful. Quick delivery of good quality tires. For a good price. I'll be shopping with Tire Rack from here on out.

Date of experience: August 4, 2021

Fast easy and helpful
July 29, 2021
Previous review

Fast easy and helpful

Date of experience: July 29, 2021
North Carolina
1 review
0 helpful votes
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A satisfied returning customer.
August 4, 2021

It was fast, convenient and a great value. I needed to confirm some details regarding the compatibility of the tires I wanted to order, and response time was great.

Date of experience: August 4, 2021
South Carolina
1 review
0 helpful votes
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I have been a customer for many years. The experience and service have always been top notch. Thanks

Date of experience: August 4, 2021

I have been a customer for many years
July 29, 2021
Previous review

I have been a customer for many years. The experience and service have always been top notch. Thanks

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Great product
August 4, 2021

Tires were deliveried quickly and no damage. They look very nice and the price was reasonable.

Date of experience: August 4, 2021
Nevada
1 review
0 helpful votes
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Needed new tires
August 4, 2021

Simple and straight ordering and shipping. Cool! Bummer they were not in the Sparks, NV. Area this time, though, yet the speed of free shipping was excellent, from Louisiana.

Date of experience: August 4, 2021
Ohio
2 reviews
0 helpful votes
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Virgin tirerack customer
August 4, 2021

Usually just but my tires locally. Tire rack offers a pretty convenient option. Especially with covid shortages everywhere. Nice to have another choice

Date of experience: August 4, 2021
Georgia
1 review
0 helpful votes
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Past and Repeat Customer
August 4, 2021

Appreciate the reviews and the details for side by side comparisons by manufacturers.

Date of experience: August 4, 2021
Ohio
1 review
0 helpful votes
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Easiest tire purchase ever
August 4, 2021

Easy to place order, exactly the tires I wanted, and quick delivery. Even my professional installer was impressed.

Date of experience: August 4, 2021