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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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In store and was far away from my house. However the tires were good and easy to get online.
Have been using Tire Rack since 2014 and used it several times for three cars, Tire Rack has an excellent itinerary. It is versatile can fit anybody's budget. One of the best practice this company has it that their technical team goes through your order and maksure that your slection of tire matches with the car it has been ordered for. Delivery and packaging is awesome. I reccommend them to everybody who is looking to buy the tire.
I have been using Tire Rack from last 11 years and have bought from them several times. There technical and sales staff is the best. They make sure the tier you have selected is best for your vehicle. Have excellent inventory to choose from. In case of any damage to RIM or Tire purchased from within the warranty period is addressed pretty quickly. My daughter drove the car through road pothole and rim and tire got trashed. Reached out to customer service and they took care of every thing.
Recommend them
Tires performed as rated by other customers and tested by TireRack.
I've been ordering from Tire Rack since 1995. They are the best.
Been buying tires from Tire Rack for probably 20 years. I'll continue to do so as long as they exist.
Very good and easy to use the online service, I have no issues anytime I order online.
Several sets of tires purchased from Tire Rack. Never had an issue of any kind.
Tire rack has been reliable and great price every time we ordered. We have 7 vehicles with tire rack tires!
Been buying tires here, Very Good, quick shipping will buy again
From availability to customer service, tire rack is the best 👌
Easy to search for my vehicle and look through options for what i need
I only trust Tire Tack with my tire purchases. They never let me down. Their customer service, shipping speed, and after sales service / warranty support is unmatched.
I was attempting to place my order, It did not recognize my account, But stated my email address was already being used. I was sent a temporary password, But, The website didn't recognize that either,, After several attempts.
I made the purchase as a guest of the site.
I ordered tires about four years ago or so. My experience was excellent! I am very pleased with your service and product line.
All went well. The warranty and replacement process is a pain, but I suppose it has to be that way.
We have ordered from Tire Rack several times. Great deals and they ship quickly
Always been getting great service and pricing from Tire Rack for years.
Great experience easy to order, experienced sales people that can answer any questions
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?