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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,722
shipping
28,686
quality
29,246
This company responds to reviews on average within 1 day

Instant Feedback

529,087 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Good service
September 11, 2025

In store and was far away from my house. However the tires were good and easy to get online.

Date of experience: September 1, 2019
Virginia
1 review
0 helpful votes
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Excellent service time after time
September 11, 2025
Updated review

Have been using Tire Rack since 2014 and used it several times for three cars, Tire Rack has an excellent itinerary. It is versatile can fit anybody's budget. One of the best practice this company has it that their technical team goes through your order and maksure that your slection of tire matches with the car it has been ordered for. Delivery and packaging is awesome. I reccommend them to everybody who is looking to buy the tire.

Date of experience: September 1, 2025

Excellent Service / customer service
September 3, 2025
Previous review

I have been using Tire Rack from last 11 years and have bought from them several times. There technical and sales staff is the best. They make sure the tier you have selected is best for your vehicle. Have excellent inventory to choose from. In case of any damage to RIM or Tire purchased from within the warranty period is addressed pretty quickly. My daughter drove the car through road pothole and rim and tire got trashed. Reached out to customer service and they took care of every thing.
Recommend them

Date of experience: March 13, 2015
Maine
1 review
0 helpful votes
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The decision guide is really helpful
September 11, 2025

Tires performed as rated by other customers and tested by TireRack.

Date of experience: September 1, 2025
Florida
1 review
0 helpful votes
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The Best
September 11, 2025

I've been ordering from Tire Rack since 1995. They are the best.

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Only place I buy tyres
September 11, 2025

Been buying tires from Tire Rack for probably 20 years. I'll continue to do so as long as they exist.

Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
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Easy and detailed
September 11, 2025

Very good and easy to use the online service, I have no issues anytime I order online.

Date of experience: September 1, 2025
Maine
1 review
0 helpful votes
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Easy peasy
September 11, 2025

Several sets of tires purchased from Tire Rack. Never had an issue of any kind.

Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
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Perfect process
September 11, 2025

Tire rack has been reliable and great price every time we ordered. We have 7 vehicles with tire rack tires!

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Tires 4EA
September 11, 2025

Been buying tires here, Very Good, quick shipping will buy again

Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
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From availability to customer service, tire rack is the best 👌

Date of experience: September 7, 2025
Delaware
1 review
0 helpful votes
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Great variety
September 11, 2025

Easy to search for my vehicle and look through options for what i need

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Great prices
September 11, 2025

Had problem with installer charging more than the estimate

Date of experience: September 15, 2023
Elise B. — TireRack Rep
7 months ago

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to [email protected]?

California
1 review
0 helpful votes
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#1 Tire Store
September 11, 2025

I only trust Tire Tack with my tire purchases. They never let me down. Their customer service, shipping speed, and after sales service / warranty support is unmatched.

Date of experience: September 1, 2025
Louisiana
1 review
0 helpful votes
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Website problem
September 11, 2025

I was attempting to place my order, It did not recognize my account, But stated my email address was already being used. I was sent a temporary password, But, The website didn't recognize that either,, After several attempts.
I made the purchase as a guest of the site.

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
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Fantastic site, I recommend!
September 11, 2025

I ordered tires about four years ago or so. My experience was excellent! I am very pleased with your service and product line.

Date of experience: September 1, 2025
Virginia
1 review
0 helpful votes
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Michelin Sport
September 11, 2025

All went well. The warranty and replacement process is a pain, but I suppose it has to be that way.

Date of experience: March 15, 2025
Massachusetts
1 review
0 helpful votes
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We have ordered from Tire Rack several times. Great deals and they ship quickly

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Wonderful
September 11, 2025

Easy and informative. Great to be able and compare the different tires.

Date of experience: September 1, 2025
North Carolina
1 review
0 helpful votes
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Pleasant experience
September 11, 2025

Always been getting great service and pricing from Tire Rack for years.

Date of experience: September 1, 2025
New York
1 review
0 helpful votes
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Tire purchase
September 11, 2025

Great experience easy to order, experienced sales people that can answer any questions

Date of experience: September 1, 2023