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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,725
shipping
28,689
quality
29,249
This company responds to reviews on average within 1 day

Instant Feedback

529,114 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Michele H.
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I've been using Tire Rack to find the right tires for my car for last 10 years. I've never had buyer's remorse. Always been satisfied. Customer reviews are a huge reason I come back to this site.

Date of experience: August 9, 2021
Colorado
1 review
0 helpful votes
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Quick and painless.
August 10, 2021
Updated review

Very detailed information and many options to choose from. The tires arrived on the day they were scheduled to be delivered, which was two days after the order was placed.

Date of experience: August 9, 2021

Very detailed information and many options to choose...
August 3, 2021
Previous review

Very detailed information and many options to choose from.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Delivery
August 10, 2021

Was told the tires would be deliver to my door in 2 days. I received 3 of 4 tires 4 days later and the fourth tire 6 days later. Other than that the experience was great.

Date of experience: August 9, 2021
Oklahoma
1 review
0 helpful votes
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I bought tires, and received tires. You did your job.
August 10, 2021
Updated review

To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.

Date of experience: August 9, 2021

To many stupid questions in required fields
September 3, 2021
Previous review

To many stupid questions in required fields. If I don't check yes for something that means I don't want it. I should have to check no. No yes check would mean no.

Date of experience: August 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Easy pickup
August 10, 2021
Updated review

So far so good! I arrived for pickup just as the person in front was leaving - fast and easy.

Date of experience: August 9, 2021

So far so good!
August 4, 2021
Previous review

So far so good!

Date of experience: August 3, 2021
Arkansas
2 reviews
0 helpful votes
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The only tire source.
August 10, 2021

From shopping to mounted in two days cheaper than local. It will take a lot to steal my business from Tire Rack.

Date of experience: August 9, 2021
New York
1 review
0 helpful votes
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Good
August 10, 2021

Just what I needed before my vacation trip thank you

Date of experience: August 9, 2021
Pennsylvania
1 review
0 helpful votes
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Title
August 10, 2021

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Date of experience: August 9, 2021
TT
1 review
0 helpful votes
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Tire purchase
August 10, 2021

Tire Rack had the tires I needed, and they were delivering free to my shippers.The process was easy to navigate the site.

Date of experience: August 9, 2021
Pennsylvania
2 reviews
0 helpful votes
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Just perfect!
August 10, 2021

User friendly shopping experience, reasonable prices and awesome customer service!

Date of experience: August 9, 2021
Alabama
1 review
0 helpful votes
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Happy Customer
August 10, 2021
Updated review

Excellent experience. The chat session with Gill was very helpful

Date of experience: August 9, 2021

Excellent experience
August 3, 2021
Previous review

Excellent experience. The chat session with Gill was very helpful

Date of experience: August 3, 2021
Arizona
1 review
0 helpful votes
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I've been a Tire Rack customer for well over 10 years. Always great prices and super delivery, even though I've moved from a major metro area to a small town w/o a Tire Rack distribution center.

Date of experience: August 9, 2021
Mexico
1 review
0 helpful votes
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Great service
August 10, 2021
Updated review

Easy to order and payment, beside prompt shipping to the installation shop.
The whole process was very efficient.

Date of experience: August 9, 2021

Easy to do
August 3, 2021
Previous review

Easy to do

Date of experience: August 3, 2021
California
1 review
0 helpful votes
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All around great service!
August 10, 2021
Updated review

I've been emailing back and forth with Bruce and he's been immensely helpful!

Date of experience: August 9, 2021

I've been emailing Bruce and he's been immensely helpful!
August 3, 2021
Previous review

I've been emailing Bruce and he's been immensely helpful!

Date of experience: August 3, 2021
Pennsylvania
1 review
0 helpful votes
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Two thumbs up
August 10, 2021
Updated review

Tire rack is awesome! I use the specs and info of tires to make the best choice for my budget.

Date of experience: August 9, 2021

Tire rack is awesome!
July 18, 2020
Previous review

Tire rack is awesome! I use the specs and info of tires to make the best choice for my budget.

Date of experience: July 18, 2020
Florida
1 review
0 helpful votes
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Thanks
August 9, 2021

Looking for tires for your car? It is easy on Tire Rack just put in your year, make and model and recommendations will come up with suggestions.

Date of experience: August 9, 2021
Washington
2 reviews
0 helpful votes
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Best prices around!
August 9, 2021
Updated review

Quick and easy, I did some comparison with other sites and this site by far sets the bar high. Very pleased with everything.

Date of experience: August 9, 2021

Quick and easy
August 3, 2021
Previous review

Quick and easy

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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Great source for tires anytime!
August 9, 2021
Updated review

Easy, quick and quality! An easy find when I needed a tire because the last tire rack tire blew out a couple weeks after the 2 year warranty

Date of experience: August 9, 2021

Easy, quick and quality!
August 3, 2021
Previous review

Easy, quick and quality!

Date of experience: August 3, 2021
Colorado
1 review
0 helpful votes
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Great delivery time!
August 9, 2021

I got the tires the very next day. I hope there mobile tire installer keeps expanding. I want able to utilize it due to location.

Date of experience: August 9, 2021
Hawaii
2 reviews
0 helpful votes
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Tire purchase
August 9, 2021

Easy ordering. Too bad prices increased. Fast shipping

Date of experience: August 9, 2021