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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,739
shipping
28,703
quality
29,263
This company responds to reviews on average within 1 day

Instant Feedback

529,352 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
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Great selection, solid price
August 10, 2021
Updated review

We wanted something that would fit our current wheel, but that was a little beefier than stock. Didn't want it to rub, didn't want to need spacers. Found some really great options and finally ordered. I was pleasantly surprised to get a call from Tire Rack to confirm my order since the size I ordered wasn't stock size. Very cool of them to keep an eye out for that sort of thing.

Date of experience: August 10, 2021

Easy search, lots of options
August 4, 2021
Previous review

Easy search, lots of options.

Date of experience: August 4, 2021
New Jersey
1 review
0 helpful votes
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Quick and Helpful Service
August 10, 2021

TireRack provides a lot of information for researching tires from customer reviews to road tests. It was great to have a understanding of all the different tire choices offered. The best part was the super fast delivery and large choice of installers. TireRack delivered to my installer and I had the wheels on within a couple of days. Other providers where booking weeks out and did not have the wheels I wanted in stock. Highly recommend using TireRack and their installers

Date of experience: August 10, 2021
Missouri
1 review
0 helpful votes
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Good product, good price, good selection
August 10, 2021
Updated review

Excellent tire selection and information about each.

Date of experience: August 10, 2021

Excellent tire selection and information about each
August 4, 2021
Previous review

Excellent tire selection and information about each.

Date of experience: August 4, 2021
Maryland
1 review
0 helpful votes
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Fast
August 10, 2021
Updated review

QUICK FAST AND EASY came on time and fast shipping. Hard to drive a car with 3 tires that 4th one came in clutch so i could take my old lady out

Date of experience: August 10, 2021

QUICK FAST AND EASY
August 4, 2021
Previous review

QUICK FAST AND EASY

Date of experience: August 4, 2021
Washington
2 reviews
0 helpful votes
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Subaru new pair of shoes
August 10, 2021

Process was very simple if there were any questions they were quick to follow up.

Date of experience: August 10, 2021
California
1 review
0 helpful votes
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Road Hazard? Road Bliss!
August 10, 2021

After unfortunate sidewall damage due to a pothole, I was amazed at how easy the road hazard claim process was. Within 2 days, I had a new tire delivered to my installer of choice, and a fully approved claim! Thanks again!

Date of experience: August 10, 2021
Massachusetts
1 review
0 helpful votes
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Good
August 10, 2021

Excellent, Is quick delivery easy to work with excellent choice of tires received what I ordered on time on time was very happy with the quality of the service and also the product

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Toyo Tire
August 10, 2021
Updated review

Easy to order and quick delivery time free shipping

Date of experience: August 10, 2021

Easy to order
August 4, 2021
Previous review

Easy to order

Date of experience: August 4, 2021
New York
1 review
0 helpful votes
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Tires
August 10, 2021
Updated review

Web site super easy to use had no issue find a wide selection of brand new tires

Date of experience: August 10, 2021

Web site super easy to use
August 3, 2021
Previous review

Web site super easy to use

Date of experience: August 3, 2021
Washington
1 review
0 helpful votes
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Fast Service
August 10, 2021

Super fast service - BEST price I found on the Bridgestone Blizzaks anywhere. Product came faster than expected.

Date of experience: August 10, 2021
New Jersey
1 review
0 helpful votes
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It was a very good experience
August 10, 2021

I found the right tires for my car. The delivery time was right-on, and we are enjoying the ride with the new tires. Thank you!

Date of experience: August 10, 2021
District of Columbia
1 review
0 helpful votes
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4 Tires
August 10, 2021
Updated review

Fast! Friendly reliable, helpful, on time service and quality work.

Date of experience: August 10, 2021

Fast!
December 27, 2020
Previous review

Fast! Friendly

Date of experience: December 27, 2020
Illinois
1 review
0 helpful votes
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TIRERACK.COM TO THE RESCUE
August 10, 2021
Updated review

Order shipped and delivered in 24 hours! Easy to navigate website and lightning fast service made this one of the smartest shopping choices I've made in a long time.

Date of experience: August 10, 2021

Easy to navigate and order
August 4, 2021
Previous review

Easy to navigate and order

Date of experience: August 4, 2021
Ohio
1 review
0 helpful votes
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Great
August 10, 2021

Awesome, packed very well, took only two days, very satisfied.

Date of experience: August 10, 2021
Pennsylvania
1 review
0 helpful votes
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Another survey?
August 10, 2021
Updated review

Too many surveys and yet another survey STOP This is the second survey request this time it says I have to add at least 50 characters. I am about to downgrade everything to 2 stars. STOP

Date of experience: August 10, 2021

Too many surveys
August 4, 2021
Previous review

Too many surveys

Date of experience: August 3, 2021
Pennsylvania
1 review
0 helpful votes
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Chuck Richardson
August 10, 2021
Updated review

Great Delivery Time, very competitive price and is delivered to my home. I could have chosen an installer!

Date of experience: August 10, 2021

Great Delivery Time
August 4, 2021
Previous review

Great Delivery Time

Date of experience: August 4, 2021
District of Columbia
1 review
0 helpful votes
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Very excellent
August 10, 2021

Very excellent has are punctual and has all the products on time

Date of experience: August 10, 2021
Pennsylvania
1 review
0 helpful votes
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Great and fast service
August 10, 2021
Updated review

So far so good. Great service. Wish I could get some price break coupons like I did when I bought tires for my other car.

Date of experience: August 10, 2021

So far so good
August 4, 2021
Previous review

So far so good.

Date of experience: August 3, 2021
Texas
1 review
0 helpful votes
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American Racing wheels
August 10, 2021

The chat representative helped me find 2 wheels to go on my 1956 Nomad. Only a 56 Corvette came up in the search. Had to match 2 wheels that I had.

Date of experience: August 10, 2021
Indiana
1 review
0 helpful votes
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Good Service
August 10, 2021
Updated review

Very quick checkout, ordered early one day, got the next day.

Date of experience: August 10, 2021

Very quick checkout
August 4, 2021
Previous review

Very quick checkout

Date of experience: August 4, 2021